Herndon, 20171, VA,
United States
DLT Solutions Technographics
DLT Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DLT Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 DLT Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
DLT Solutions has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DLT Solutions is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Drift , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DLT Solutions revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DLT Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DLT Solutions Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, DLT Solutions implemented LogMeIn BoldChat on its public website. The deployment positioned LogMeIn BoldChat within the Chatbots and Conversational AI category to provide real time web chat and conversational entry points for customers visiting dlt.com.
Configuration centered on a web based chat widget and an agent console, with conversational workflows configured for routing, canned responses, transcript capture and session handoff to human agents. The implementation utilized BoldChat capabilities for visitor monitoring, queue management and automated message triggers to standardize initial engagement and capture inbound inquiries.
Operational ownership was aligned to customer facing teams, principally support and business development, with agent training, scripted response libraries and escalation policies introduced to govern chat interactions. Governance practices emphasized transcript review and iterative workflow refinement to maintain consistent conversational handling across the DLT Solutions website.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, DLT Solutions implemented Cisco Webex Meetings. The deployment places Cisco Webex Meetings on DLT Solutions' public website, leveraging the cloud-hosted Audio Video and Web Conferencing service to provide browser-based meeting access for external customers and partners.
Configuration aligns with standard Audio Video and Web Conferencing capabilities, including scheduled meetings, browser join flows, HD video and audio, screen sharing, and meeting recording. The implementation uses embedded meeting links and web UI elements to streamline participant access without requiring native client installation, supporting both scheduled sessions and ad hoc collaboration.
Operational scope centers on customer engagement workflows and professional services delivery, with the Webex deployment supporting client briefings, product demonstrations, and internal collaboration across DLT Solutions' services teams. Governance is handled through conferencing administration controls for user provisioning, meeting policy enforcement, and recording management to support compliance and access controls, positioning Cisco Webex Meetings as DLT Solutions' primary Audio Video and Web Conferencing tool for web-based interactions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, DLT Solutions implemented Algolia Search on their public website, deploying a cloud‑hosted site search solution in the Application, Web and Enterprise Search category. The implementation centers on Algolia Search to surface site content, documentation, and service pages for external visitors and prospective customers.
Configuration focused on core search capabilities common to the category, including managed search index configuration, relevance tuning and ranking rules, faceted navigation, autocomplete and typeahead behavior, and synonym management. Algolia Search was configured to support search query analytics and relevance testing workflows to iteratively refine result ordering and facet behavior.
The deployment was integrated into the website front end through Algolia Search APIs and client libraries, consuming content feeds from the site content store and marketing pages to maintain an up to date index. Operational coverage is site level, delivering customer facing search across product and services pages and supporting teams in marketing, sales enablement, and customer support that rely on discoverability of published content.
Governance practices implemented include scheduled indexing schedules, query monitoring and relevance review cycles, and taxonomy alignment between content owners and search administrators. Ongoing operational processes emphasize controlled relevance tuning, synonym management, and analytics driven adjustments to maintain result quality while keeping search configuration centralized within the Algolia Search administration console.
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2015 | 2015 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at DLT Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DLT Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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