AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

DLT Solutions Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, DLT Solutions implemented LogMeIn BoldChat on its public website. The deployment positioned LogMeIn BoldChat within the Chatbots and Conversational AI category to provide real time web chat and conversational entry points for customers visiting dlt.com. Configuration centered on a web based chat widget and an agent console, with conversational workflows configured for routing, canned responses, transcript capture and session handoff to human agents. The implementation utilized BoldChat capabilities for visitor monitoring, queue management and automated message triggers to standardize initial engagement and capture inbound inquiries. Operational ownership was aligned to customer facing teams, principally support and business development, with agent training, scripted response libraries and escalation policies introduced to govern chat interactions. Governance practices emphasized transcript review and iterative workflow refinement to maintain consistent conversational handling across the DLT Solutions website.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
In 2019, DLT Solutions implemented Cisco Webex Meetings. The deployment places Cisco Webex Meetings on DLT Solutions' public website, leveraging the cloud-hosted Audio Video and Web Conferencing service to provide browser-based meeting access for external customers and partners. Configuration aligns with standard Audio Video and Web Conferencing capabilities, including scheduled meetings, browser join flows, HD video and audio, screen sharing, and meeting recording. The implementation uses embedded meeting links and web UI elements to streamline participant access without requiring native client installation, supporting both scheduled sessions and ad hoc collaboration. Operational scope centers on customer engagement workflows and professional services delivery, with the Webex deployment supporting client briefings, product demonstrations, and internal collaboration across DLT Solutions' services teams. Governance is handled through conferencing administration controls for user provisioning, meeting policy enforcement, and recording management to support compliance and access controls, positioning Cisco Webex Meetings as DLT Solutions' primary Audio Video and Web Conferencing tool for web-based interactions.
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
In 2020, DLT Solutions implemented Algolia Search on their public website, deploying a cloud‑hosted site search solution in the Application, Web and Enterprise Search category. The implementation centers on Algolia Search to surface site content, documentation, and service pages for external visitors and prospective customers. Configuration focused on core search capabilities common to the category, including managed search index configuration, relevance tuning and ranking rules, faceted navigation, autocomplete and typeahead behavior, and synonym management. Algolia Search was configured to support search query analytics and relevance testing workflows to iteratively refine result ordering and facet behavior. The deployment was integrated into the website front end through Algolia Search APIs and client libraries, consuming content feeds from the site content store and marketing pages to maintain an up to date index. Operational coverage is site level, delivering customer facing search across product and services pages and supporting teams in marketing, sales enablement, and customer support that rely on discoverability of published content. Governance practices implemented include scheduled indexing schedules, query monitoring and relevance review cycles, and taxonomy alignment between content owners and search administrators. Ongoing operational processes emphasize controlled relevance tuning, synonym management, and analytics driven adjustments to maintain result quality while keeping search configuration centralized within the Algolia Search administration console.
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2015 2015
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2021 2021
Customer Support CRM 2017 2017
Customer Support CRM 2017 2017
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2012 2012
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at DLT Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DLT Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DLT Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DLT Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DLT Solutions Technographics
DLT Solutions is a Professional Services organization based in United States, with around 400 employees and annual revenues of $53.0 million.
DLT Solutions operates a diverse technology stack with applications such as LogMeIn BoldChat, Cisco Webex Meetings and Algolia Search, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
DLT Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GoTo (formerly LogMeIn), Cisco Systems and Algolia.
DLT Solutions recently adopted applications including Zoominfo Platform in 2021, ZoomInfo Chorus in 2021 and Amazon EC2 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DLT Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DLT Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DLT Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.