Kallangur, 4503, QLD,
Australia
D&M Isherwood Trust Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by D&M Isherwood Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 D&M Isherwood Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that D&M Isherwood Trust has purchased the following applications: osTicket for Customer Support in 2017, Cloudflare CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems D&M Isherwood Trust is running and its propensity to invest more and deepen its relationship with osTicket , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing D&M Isherwood Trust revenues, which have grown to $4.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for D&M Isherwood Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| osTicket | Legacy | osTicket | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, D&M Isherwood Trust implemented osTicket for Customer Support on its website. The deployment exposes a web-facing ticket intake to capture client requests directly from their site, routing submissions into a centralized support queue.
The osTicket configuration emphasizes web-based ticket creation, email threading and the administrative ticket console for assignment, status tracking and response management, scaled to the firm's five-person operations. Operational scope covers client services and customer support workflows, with role-based admin access for internal staff and ticket categorization to organize inquiries. This implementation centralizes inbound client communications on the website and provides structured ticket lifecycle management within osTicket.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
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