West Orange, 7052, NJ,
United States
DMG Consulting LLC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DMG Consulting LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 DMG Consulting LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DMG Consulting LLC has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, WooCommerce for eCommerce in 2021, Sharpen Empower for Call Center in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DMG Consulting LLC is running and its propensity to invest more and deepen its relationship with Cisco Systems , Automattic , Sharpen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DMG Consulting LLC revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DMG Consulting LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sharpen | Legacy | Sharpen Empower | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, DMG Consulting LLC implemented Sharpen Empower in a Call Center deployment to centralize voice interactions for its customer-facing operations. Sharpen Empower, a cloud contact center platform with an agentfirst focus, was provisioned to support hosted agent workstations and cloud-based session management.
Functional modules configured included the agent workspace, automatic call distribution, call recording, and real-time reporting and analytics, reflecting core Call Center capabilities. Configuration emphasized desktop softphone controls, queue management, and quality monitoring workflows appropriate for a 20-person professional services firm. The deployment used cloud-hosted infrastructure to minimize on-premise telephony footprint and to provide centralized administration.
Operational scope covered DMG Consulting LLC customer support and sales staff across its United States operations, with a phased rollout aligned to team schedules. Governance centered on centralized user provisioning, role-based access to operational reporting, and standardized call handling procedures to support quality monitoring and consistent service delivery.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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