Doha, 24659,
Qatar
Hamad International Airport Qatar Technographics
Hamad International Airport Qatar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hamad International Airport Qatar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Hamad International Airport Qatar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hamad International Airport Qatar has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Sita Smart Path for Airport Management in 2016, Akamai CDN for Content Delivery Network in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hamad International Airport Qatar is running and its propensity to invest more and deepen its relationship with Oracle , SITA , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hamad International Airport Qatar revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hamad International Airport Qatar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hamad International Airport Qatar Tech Stack and Enterprise Applications
Hamad International Airport Qatar ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Hamad International Airport Qatar implemented Oracle E-Business Suite as its ERP Financial application. The deployment addressed core finance operations for an organization with approximately 2500 employees, aligning financial controls with operational units across the airport campus.
Oracle E-Business Suite was configured to support standard ERP Financial capabilities including general ledger, accounts receivable, accounts payable, procurement and fixed assets management, with configuration work focused on chart of accounts design, transaction routing and multi-department cost allocation. The implementation accommodated an employee attendance management system so timekeeping and workforce cost allocation could be reconciled with financial postings and internal chargebacks.
Operational scope included oversight of systems that interface with finance, notably monitoring and management of the CISCO VOIP billing system and administration of SharePoint and the organization intranet portal servers. Telecom billing records were managed to ensure departmental charges were captured for cost allocation, while SharePoint and the intranet provided the document management and workflow layer used for study cases, approvals and internal collaboration.
Governance activities emphasized departmental needs analysis and preparation of study cases to evaluate configuration options and guide staged adoption by business function. Ongoing responsibilities included technology analysis and portal server tuning to maintain operational continuity while aligning financial workflows, attendance data and collaboration platforms with Oracle E-Business Suite.
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Hamad International Airport Qatar ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SITA | Legacy | Sita Smart Path | Airport Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016 Hamad International Airport Qatar trialed Sita Smart Path as part of its Smart Airport programme in Doha, using the Sita Smart Path solution within the Airport Management category to pilot biometric identity management across key passenger touchpoints. The trials focused on enrollment and recognition workflows intended to streamline passenger processing at check-in, automated bag drop and boarding gate verification.
Module usage and configuration centered on biometric enrollment kiosks, identity matching at self-service bag drop, and boarding gate identity checks, consistent with Sita Smart Path capabilities described in program announcements. Module usage such as automated bag drop and boarding gate identity verification is inferred from SITA and HIA announcements and program descriptions, and the implementation narrative treats these functions as primary components of the deployment.
The deployment architecture is described in program materials as a passenger identity layer integrated into airport operational flows, implying on-premises and edge hardware at check-in and gates plus a centralized identity service for matching and tokenization. Operational coverage targeted passenger processing functions within HIA operations in Doha, aligning Airport Management workflows across check-in, bag drop and boarding to a single biometric identity management approach.
Governance progressed from initial biometric pilots in 2016 to a formal partnership memorandum of understanding in 2017, establishing program-level coordination between HIA and SITA for further rollout. Process changes emphasized centralized identity handling and standardization of passenger verification workflows across affected airport departments.
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Enterprise Asset Management | ERP Services and Operations |
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2012 | 2012 |
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Hamad International Airport Qatar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2017 | 2017 |
In 2017, Hamad International Airport Qatar deployed Akamai CDN on its public website, adopting the Akamai Content Delivery Network to manage delivery of customer-facing web assets on dohahamadairport.com. The implementation is tied to the airport web channel and is focused on content delivery for international passengers accessing the corporate site and media assets.
The technical approach centered on Content Delivery Network capabilities, including edge caching of static assets, origin fetch behavior and cache-control policy enforcement, and regional edge point of presence delivery to reduce origin load. Akamai CDN configurations addressed common CDN functional areas such as accelerated HTTPs delivery, asset compression, and cache invalidation workflows to support frequent content updates to the site.
Operational integration was scoped to the airport digital and web operations for governance of cache policies, content publishing coordination, and invalidation procedures. The deployment narrative describes Hamad International Airport Qatar, Akamai CDN, Content Delivery Network and web content delivery as the principal relationship linking application, category, and business function.
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IT Decision Makers and Key Stakeholders at Hamad International Airport Qatar
Apps Being Evaluated by Hamad International Airport Qatar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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