Dortmund, 44269,
Germany
Dokom Gesellschaft Fuer Telekom Technographics
Dokom Gesellschaft Fuer Telekom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dokom Gesellschaft Fuer Telekom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Dokom Gesellschaft Fuer Telekom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dokom Gesellschaft Fuer Telekom has purchased the following applications: Dimar varioBill for Subscription and Recurring Billing in 2003, Dimar varioCRM for CRM in 2002, Usercentrics Consent Management Platform (CMP) for Governance, Risk and Compliance in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dokom Gesellschaft Fuer Telekom is running and its propensity to invest more and deepen its relationship with Dimar , Contentsquare , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dokom Gesellschaft Fuer Telekom revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dokom Gesellschaft Fuer Telekom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dokom Gesellschaft Fuer Telekom Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dimar | Legacy | Dimar varioBill | Subscription and Recurring Billing | ERP Financial Management | n/a | 2003 | 2004 |
In 2003 Dokom Gesellschaft Fuer Telekom implemented Dimar varioBill in the Dortmund region. The implementation is part of a long-term customer relationship with Dimari that covers CRM and billing processes in Germany, and it aligns with the Subscription and Recurring Billing category.
Vendor references identify use of the vendor's varioSuite for customer management alongside the Dimar varioBill billing module. The deployment uses Dimar varioBill as the central billing engine to manage recurring billing workflows, invoice generation, subscription lifecycle activities and customer account billing, reflecting capabilities typical of Subscription and Recurring Billing solutions. Configuration work described in reference material focuses on customer master data alignment, recurring invoice scheduling, and billing run orchestration common to operator billing environments.
Operational scope is concentrated on DOKOM21 services in Dortmund, supporting customer service, finance and revenue operations functions through integrated CRM and billing processes. Vendor documentation frames the relationship as sustained production use from early in the vendor's history, with varioBill serving as the core subscription and recurring billing platform for the operator.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dimar | Legacy | Dimar varioCRM | CRM | CRM | n/a | 2002 | 2003 |
In 2002, Dokom Gesellschaft Fuer Telekom implemented Dimar varioCRM and aligned its customer engagement layer with Dimar's varioSuite offering. The deployment addressed CRM workflows for the regional telecom operator based in Dortmund Germany, embedding customer management capabilities alongside billing and network resource planning functions.
Dimar varioCRM was applied to centralize customer records, automate billing orchestration and coordinate network resource planning, reflecting modules for account management, invoicing workflow and inventory planning consistent with the varioSuite. Operational coverage focused on front-office customer service and back-office billing operations within DOKOM21's regional service footprint, with configuration centered on CRM and billing process support and data consolidation driven by the vendor relationship described in the source.
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Customer Experience | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Usercentrics | Legacy | Usercentrics Consent Management Platform (CMP) | Governance, Risk and Compliance | TRM | n/a | 2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Dokom Gesellschaft Fuer Telekom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dokom Gesellschaft Fuer Telekom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||