Dolphin Technologies
Stella-Klein-Low-Weg 11 Quarter Two, Round Four D,
Vienna, 1020,
Austria
Vienna, 1020,
Austria
43 1 715 34 43
Professional Services
Dolphin Technologies Technographics
Dolphin Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dolphin Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Dolphin Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dolphin Technologies has purchased the following applications: Google Cloud Machine Learning Engine for ML and Data Science Platforms in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dolphin Technologies is running and its propensity to invest more and deepen its relationship with Google , Atlassian , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dolphin Technologies revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dolphin Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dolphin Technologies Tech Stack and Enterprise Applications
Dolphin Technologies AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Machine Learning Engine | ML and Data Science Platforms | AI Development | n/a | 2016 | 2017 |
In 2016, Dolphin Technologies implemented Google Cloud Machine Learning Engine on Google Cloud Platform as a core component of its ML and Data Science Platforms stack. The deployment centered on cloud-native data pipelines and scalable compute to support production machine learning workloads for a professional services firm based in Austria.
Dolphin provisioned databases on Google Compute Engine that scale up and down according to demand, which eliminated the need to pay for mostly inactive hardware. Data from telematics devices and smartphones is ingested through Google Cloud Dataflow into Google BigQuery, and Google Cloud Machine Learning Engine draws training and inference data directly from BigQuery for predictive model execution.
The project was designed and validated with assistance from Google Cloud Partner CLOUDPILOTS, who helped Dolphin design the system architecture and understand its financial advantages compared to an on-premises approach. CLOUDPILOTS remains an ongoing sounding board and sparring partner, providing architectural guidance and operational advice for the ML pipeline and cost management.
Operational scope covers collection and processing of telematics and smartphone signals, the centralized analytics and model training environment, and downstream prediction services used by product and operations teams. Governance emphasizes managed cloud pipelines, partner-led architecture reviews, and cost-aware scaling policies tied to Google Cloud Machine Learning Engine workloads.
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Dolphin Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Dolphin Technologies implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment covered the Austria based professional services firm and its roughly 100 employees, and it is associated with the company corporate domain and public website for corporate email and collaboration workflows. This positioned Google Workspace (Formerly Google G-Suite) as the central Collaboration application for email, calendaring, document creation and virtual meetings across the business.
The implementation included standard Collaboration modules such as Gmail, Drive, Docs, Calendar and Meet, with centralized administration through the Google Workspace admin console for user provisioning and access controls. Operational coverage spanned core business functions including professional services delivery, internal communications and knowledge sharing, with governance centered on centralized account lifecycle workflows and domain level administration. The configuration emphasizes category aligned capabilities including shared drives, collaborative document editing and calendaring coordination to support team based project work.
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Dolphin Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Dolphin Technologies deployed Atlassian Jira Service Desk as a customer-facing support portal embedded on its public website. Dolphin Technologies uses Atlassian Jira Service Desk in an IT Service Management role to receive and triage external service requests for its Professional Services operations in Austria.
The implementation configures Atlassian Jira Service Desk around standard IT Service Management functional modules, including a web request portal, ticketing and queue management, configurable request types, SLA tracking, knowledge base articles, and workflow automation for routing and escalation. Configuration emphasizes customer-facing request forms and portal branding consistent with the company website, while service desks are organized to align with professional services delivery and client support workflows.
Deployment is web-integrated with the website acting as the primary intake channel, exposing the Atlassian Jira Service Desk portal to external users and centralizing incoming requests. Governance focuses on role-based access, defined request workflows, and administrative controls for request type configuration and SLA policies, enabling structured handling of incidents and service requests across support and delivery teams.
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Dolphin Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Transactional Email | PaaS |
|
2021 | 2021 |
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Dolphin Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2006 | 2006 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dolphin Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Founder & CEO | CXO | Finance | |
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Head of Software Architecture | Director | IT | |
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Apps Being Evaluated by Dolphin Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dolphin Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dolphin Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dolphin Technologies Technographics
Dolphin Technologies is a Professional Services organization based in Austria,
with around 100 employees and annual revenues of $20.0 million.
Dolphin Technologies operates a diverse technology stack with applications such as
Google Cloud Machine Learning Engine, Google Workspace (Formerly Google G-Suite) and Atlassian Jira Service Desk,
covering areas like ML and Data Science Platforms, Collaboration and IT Service Management.
Dolphin Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google and Atlassian.
Dolphin Technologies recently adopted applications including
Atlassian Jira Service Desk in 2021, Pathwire MailJet in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dolphin Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dolphin Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dolphin Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.