Miami Gardens, 33056, FL,
United States
Miami Dolphins Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Miami Dolphins and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Miami Dolphins employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miami Dolphins has purchased the following applications: ABI MasterMind Employee Self Service for Employee Self Service in 2017, Ticketmaster for Reservation and Booking Management in 2009, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miami Dolphins is running and its propensity to invest more and deepen its relationship with ABI MasterMind , Seismic , Paycor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miami Dolphins revenues, which have grown to $645.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miami Dolphins intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABI MasterMind | Legacy | ABI MasterMind Employee Self Service | Employee Self Service | HCM | n/a | 2017 | 2017 |
In 2017, Miami Dolphins implemented ABI MasterMind Employee Self Service. ABI MasterMind Employee Self Service is deployed as an Employee Self Service solution to support event-driven staffing at Hard Rock Stadium and to manage part-time workforce processes within the organization of 1300 employees, explicitly covering hiring, onboarding, training, scheduling, and payroll for a cohort of roughly 70 part-time staff engaged for games and live events.
The implementation centered on Employee Self Service capabilities, including candidate intake and hiring workflows, onboarding task and checklist automation, role-based access for managers to approve schedules, and employee scheduling and payroll data capture. ABI MasterMind Employee Self Service was configured to handle event-specific staffing profiles and recurring seasonal scheduling needs, with standard ESS functional flows used for employee profile self-management and schedule requests.
Operational usage shows the system was used alongside Paycor and Lessonly to support payroll and training workflows, while ticket operations personnel continued to reference ticketing platforms such as TM1, Host, Account Manager, and Archtics for event offers and presales. The deployment served ticket operations, box office, promotions, and event day staffing functions, enabling coordinated staffing across departments for concerts, college football, international soccer and other live events hosted at Hard Rock Stadium.
Governance emphasized cross-department coordination and manager-driven approvals tied to event schedules, with ABI MasterMind Employee Self Service embedded into hiring, onboarding, training, scheduling, and payroll processes for part-time event staff. The narrative reflects a systems-oriented, category-aligned deployment where ABI MasterMind Employee Self Service, classified in the Employee Self Service category, is the central application for employee lifecycle and scheduling operations supporting ticket operations and event staffing.
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketmaster | Legacy | Ticketmaster | Reservation and Booking Management | ERP Services and Operations | n/a | 2009 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2013 | 2013 |
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Network Virtualisation | IaaS |
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2025 | 2025 |
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