Pyrmont, 2009, NSW,
Australia
Doltone House Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Doltone House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Doltone House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Doltone House has purchased the following applications: Access MicrOpay (ex Sage MicrOpay) for Payroll in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Doltone House is running and its propensity to invest more and deepen its relationship with The Access Group , Dayforce , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Doltone House revenues, which have grown to $87.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Doltone House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access MicrOpay (ex Sage MicrOpay) | Payroll | HCM | n/a | 2017 | 2017 |
In 2017 Doltone House implemented Access MicrOpay (ex Sage MicrOpay) for Payroll to consolidate payroll processing and employee record management across its Australian operations. The deployment centered on entering, supporting and auditing payroll and employee details using Access MicrOpay and TimeTEQ. Functional capabilities implemented included core payroll calculation and pay run scheduling, employee master data management, and configuration of Australia specific payroll elements consistent with Payroll category workflows. TimeTEQ provided the time and attendance capture interface, feeding timesheet and attendance inputs into Access MicrOpay for payroll processing.
Operational ownership resided with HR and finance payroll teams who handled data entry, support, reconciliation and audit activities for approximately 550 employees. Integrations referenced in the implementation were limited to the stated TimeTEQ feed into Access MicrOpay, and governance focused on payroll audit workflows and employee detail controls. The record positions Access MicrOpay as the central Payroll application for Doltone House, supporting recurring pay runs, employee master data maintenance and structured audit processes.
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Doltone House implemented Hubspot Live Chat on its public website. Hubspot Live Chat is categorized under Chatbots and Conversational AI and is deployed as an embedded web chat interface to capture guest inquiries and initiate conversational engagement across customer-facing pages.
The implementation focused on conversational capture and routing, using live chat sessions, scripted responses, proactive chat invitations, and transcript retention to support front-line guest services and event inquiry workflows. Operational governance emphasizes defined response ownership and standardized message templates to ensure consistent handling of website leads, with the Hubspot Live Chat instance serving as the primary conversational channel for Doltone House customer engagement under the Chatbots and Conversational AI category.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Doltone House implemented Microsoft 365 to provide Collaboration capabilities across its 550-employee Australian professional services organization. Public site metadata indicates Microsoft 365 is surfaced on their website, showing the tenant is used to support external contact channels and corporate content workflows.
The deployment follows a cloud-hosted Microsoft 365 tenant architecture and centers on standard Collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for real-time collaboration, SharePoint Online for intranet and content management, and OneDrive for user file sync and storage. Operational coverage is enterprise-wide across corporate teams in Australia, with tenant-level governance and Azure Active Directory identity and access controls managing users and permissions, and workflow orchestration focused on communications, document management, and cross-team collaboration.
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2012 | 2012 |
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