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Dominos Pizza Indonesia
Location
Sahid Sudirman Center, Jl. Jend. Sudirman Kav. 86,
Jakarta, 10220,
Indonesia
Website
https://www.dominos.co.id/
Phone
62 21-5721-368
Artw industry
Leisure and Hospitality
Employee
Revenue

Dominos Pizza Indonesia Technographics

Dominos Pizza Indonesia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dominos Pizza Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Dominos Pizza Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dominos Pizza Indonesia has purchased the following applications: Microsoft 365 for Collaboration in 2022, Adobe Commerce (ex Magento) for eCommerce in 2017, Capillary CDP+ for Customer Data Platform in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dominos Pizza Indonesia is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Capillary Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dominos Pizza Indonesia revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dominos Pizza Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dominos Pizza Indonesia Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Capillary Technologies Legacy Capillary CDP+ Customer Data Platform CRM n/a 2017 2017
In 2017 Dominos Pizza Indonesia deployed Capillary CDP+, a Customer Data Platform, to centralize customer profiling and enable personalized engagement for its mobile ordering experience. The implementation focused on using data to improve brand connect and to create repeat purchase drivers through targeted communications and customer journeys. The deployment leveraged Capillary CDP+ capabilities as a CRM and engagement platform, implementing customer profile unification, segmentation, and journey orchestration to deliver personalized experiences. Configuration emphasized omnichannel engagement workflows, enabling rules-based and behavioral triggers to drive continuous engagement across channels. Integrations were structured to connect the Capillary CDP+ instance with Dominos Pizza Indonesia mobile app ordering flows and with social channels used for customer outreach, enabling synchronized messaging and customer state across touchpoints. Operational ownership rested with marketing and CRM functions, using the platform to centralize audience definitions and automate campaign delivery for consumer-facing teams. Governance and rollout prioritized rapid time to live, with the Capillary team configuring journeys and engagement templates to speed adoption and value realization. Reported outcomes included continuous personalized customer journeys, increased ability to engage across social and mobile channels, and a focus on driving repeat orders through targeted omnichannel campaigns.
Customer Loyalty CRM 2022 2022
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2019 2019
Marketing Analytics, Sales Analytics, Customer Analytics CRM 2021 2022
Marketing Automation CRM 2016 2016
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2013 2013
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Dominos Pizza Indonesia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Dominos Pizza Indonesia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dominos Pizza Indonesia Technographics

Dominos Pizza Indonesia is a Leisure and Hospitality organization based in Indonesia, with around 3000 employees and annual revenues of $90.0 million.

Dominos Pizza Indonesia operates a diverse technology stack with applications such as Microsoft 365, Adobe Commerce (ex Magento) and Capillary CDP+, covering areas like Collaboration, eCommerce and Customer Data Platform.

Dominos Pizza Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Adobe Systems and Capillary Technologies.

Dominos Pizza Indonesia recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2023, Microsoft 365 in 2022 and Capillary Loyalty+ in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dominos Pizza Indonesia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dominos Pizza Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dominos Pizza Indonesia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.