New Castle, 16101, PA,
United States
DON Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DON Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 DON Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DON Services has purchased the following applications: PayPal Braintree for Payment Processing in 2025, Microsoft 365 for Collaboration in 2025, eFileCabinet for Document Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DON Services is running and its propensity to invest more and deepen its relationship with PayPal , Microsoft , eFileCabinet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DON Services revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DON Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eFileCabinet | Legacy | eFileCabinet | Document Management | Content Management | n/a | 2020 | 2020 |
In 2020, DON Services implemented eFileCabinet, a Document Management application, to eliminate paper HR records and streamline employee tracking. The deployment objective was to centralize personnel files and enable faster document retrieval across the organization.
Implementation used the Rubex document management module of eFileCabinet configured as a centralized digital repository with metadata-driven indexing, version control, and role-based access controls. Captured documents and automated indexing workflows were applied to onboarding packets, performance records, and personnel files to reduce manual filing and improve searchability.
The program covered HR operations across DON Services western Pennsylvania sites, supporting employee tracking and HR record management and providing day to day access for HR and payroll functions. Configuration focused on secure document custody and indexed retrieval to support routine HR workflows and compliance-oriented retention practices.
Governance controls and retention policies were instituted to standardize record custody, access permissions, and retrieval procedures. The eFileCabinet implementation enabled DON Services to go largely paperless and improved document retrieval for HR staff.
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2024 | 2024 |
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