AI Buyer Insights:

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

Dormy Sweden
Location
Salamandervagen 29,
Orebro, 702 36,
Sweden
Website
https://www.dormy.se/
Phone
46 19-20-95-00
Artw industry
Retail
Employee
Revenue

Dormy Sweden Technographics

Dormy Sweden Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dormy Sweden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 176 Dormy Sweden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dormy Sweden has purchased the following applications: ImBox Chat for Chatbots and Conversational AI in 2014, ImBox Form for Survey and Questionnaire in 2014, Avensia Excite for eCommerce in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dormy Sweden is running and its propensity to invest more and deepen its relationship with ImBox Sweden , Avensia , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dormy Sweden revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dormy Sweden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dormy Sweden Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ImBox Sweden Legacy ImBox Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ImBox Sweden Legacy ImBox Form Survey and Questionnaire Collaboration n/a 2014 2014
In 2014, Dormy Sweden adopted ImBox starting with chat and later added ImBox Form, integrating ImBox Form as a Survey and Questionnaire application within its customer engagement stack. The initial 2014 chat deployment provided the foundation for an expanded omnichannel architecture that incorporated forms to handle structured web enquiries alongside existing messaging channels. The implementation combined real-time chat, web forms via ImBox Form, email routing and call handling to centralise web enquiries, emails and calls for Dormy’s e-commerce site and retail stores. Functional modules and capabilities implemented included web enquiry form capture, unified inbox and message routing for customer service and CRM workflows, and self-service escalation paths to reduce agent touches. Operational scope covered customer service and CRM across Sweden and wider Europe, supporting both online and in-store channels. Governance shifted toward centralized channel ownership and standardized one-touch handling workflows, and ImBox reporting cited approximately 42% one-touch handling for mail alongside increased self-service adoption in the case study.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avensia Legacy Avensia Excite eCommerce eCommerce n/a 2021 2021
In 2021 Dormy Sweden adopted Avensia Excite as a composable eCommerce foundation to support rapid international expansion across Europe and to handle high traffic during peak golf season. The Avensia Excite deployment launched in mid 2021 during peak season and targeted online commerce operations for Dormy Sweden's retail footprint. The project aligned Dormy Sweden, Avensia Excite, eCommerce and retail commerce operations to accelerate market entry across European markets. The implementation emphasized a composable eCommerce architecture, using Avensia Excite capabilities for catalog management, site search, merchandising, internationalization and traffic scaling to sustain high concurrent demand. Configuration work focused on search relevancy tuning, merchandising rules, localized storefronts for European markets and checkout performance optimization to maintain user experience during peak season. Functional workflows were centered on discoverability, catalog orchestration and site performance under load. Rollout was executed as a site launch in mid 2021, timed to peak season to validate capacity and user experience under production traffic. Dormy reported approximately 6.8% increase in conversion and major gains in search driven sessions shortly after go live, outcomes that signal improved discoverability and conversion on Avensia Excite. The deployment positioned Dormy Sweden's eCommerce function to scale across Europe while centralizing core commerce capabilities on the Avensia Excite platform.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2014 2014
Customer Experience CRM 2017 2017
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Web Gateways (SWG) CyberSecurity 2013 2013
Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2023 2023

IT Decision Makers and Key Stakeholders at Dormy Sweden

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dormy Sweden Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dormy Sweden IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dormy Sweden digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dormy Sweden Technographics
Dormy Sweden is a Retail organization based in Sweden, with around 176 employees and annual revenues of $100.0 million.
Dormy Sweden operates a diverse technology stack with applications such as ImBox Chat, ImBox Form and Avensia Excite, covering areas like Chatbots and Conversational AI, Survey and Questionnaire and eCommerce.
Dormy Sweden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ImBox Sweden and Avensia.
Dormy Sweden recently adopted applications including Sentry in 2023, React in 2023 and Telia IoT Platform in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dormy Sweden’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dormy Sweden’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dormy Sweden technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.