AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Dormy Sweden Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BugSnag Legacy BugSnag Application Performance Management ITSM n/a 2017 2017
Application Performance Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
React Legacy React Apps Development PaaS n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ImBox Sweden Legacy ImBox Telephony Call Center CRM n/a 2014 2014
In 2014, Dormy Sweden consolidated chat, case management, FAQ and telephony into ImBox to operate a unified customer service Call Center supporting its e-commerce and retail operations in Sweden and Europe. The initial rollout began with chat in 2014 and later expanded to add ImBox Telephony to centralize voice handling and unify multichannel customer interactions. The deployment combined functional modules for chat, case management, knowledge base FAQ and telephony within the ImBox platform, enabling one-touch handling workflows and consolidated agent processes. Operational coverage targeted the customer service organization supporting both online and store channels, and the implementation delivered improved staffing insights to inform scheduling and routing governance.
Customer Experience CRM 2017 2017
Tag Management CRM 2017 2017
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2014 2014
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Web Gateways (SWG) CyberSecurity 2013 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Survey and Questionnaire Collaboration 2014 2014
IT Decision Makers and Key Stakeholders at Dormy Sweden
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dormy Sweden Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dormy Sweden Technographics

Dormy Sweden is a Retail organization based in Sweden, with around 176 employees and annual revenues of $100.0 million.

Dormy Sweden operates a diverse technology stack with applications such as BugSnag, React and ImBox Telephony, covering areas like Application Performance Management, Apps Development and Call Center.

Dormy Sweden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BugSnag, React and ImBox Sweden.

Dormy Sweden recently adopted applications including Sentry in 2023, React in 2023 and Telia IoT Platform in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dormy Sweden’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dormy Sweden’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dormy Sweden technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.