Dormy Sweden Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dormy Sweden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 176 Dormy Sweden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dormy Sweden has purchased the following applications: BugSnag for Application Performance Management in 2017, React for Apps Development in 2023, ImBox Telephony for Call Center in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dormy Sweden is running and its propensity to invest more and deepen its relationship with BugSnag , Functional Software , React or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dormy Sweden revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dormy Sweden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BugSnag | Legacy | BugSnag | Application Performance Management | ITSM | n/a | 2017 | 2017 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| React | Legacy | React | Apps Development | PaaS | n/a | 2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ImBox Sweden | Legacy | ImBox Telephony | Call Center | CRM | n/a | 2014 | 2014 |
In 2014, Dormy Sweden consolidated chat, case management, FAQ and telephony into ImBox to operate a unified customer service Call Center supporting its e-commerce and retail operations in Sweden and Europe. The initial rollout began with chat in 2014 and later expanded to add ImBox Telephony to centralize voice handling and unify multichannel customer interactions. The deployment combined functional modules for chat, case management, knowledge base FAQ and telephony within the ImBox platform, enabling one-touch handling workflows and consolidated agent processes. Operational coverage targeted the customer service organization supporting both online and store channels, and the implementation delivered improved staffing insights to inform scheduling and routing governance.
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Customer Experience | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Chatbots and Conversational AI | AI-Powered Application |
|
2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Content Delivery Network | IaaS |
|
2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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eCommerce | eCommerce |
|
2021 | 2021 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
IoT Platform | Internet of Things |
|
2023 | 2023 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2014 | 2014 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||