Hilton Australia

488 George Street,
Sydney, 2000, NSW,
Australia

https://www.hilton.com/au/

61 2 9266-2000

Leisure and Hospitality

Hilton Australia Technographics

Hilton Australia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hilton Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Hilton Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hilton Australia has purchased the following applications: GTT Communications Hybrid Cloud for Application Hosting and Computing Services in 2014, Akamai mPulse for Application Performance Management in 2017, reCAPTCHA for Application Security (AppSec) in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hilton Australia is running and its propensity to invest more and deepen its relationship with GTT Communications , NTT Group , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hilton Australia revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hilton Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Hilton Australia Data, Technology Stack, and Enterprise Applications

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
GTT Communications	Legacy	GTT Communications Hybrid Cloud	Application Hosting and Computing Services	IaaS	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2025	2025
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Digital Workspace	IaaS	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Domain Name System (DNS)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Domain Name System (DNS)	IaaS	Subscribe	2021	2021

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Akamai	Legacy	Akamai mPulse	Application Performance Management	ITSM	n/a	2017	2017
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2025	2025

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Google	Legacy	reCAPTCHA	Application Security (AppSec)	CyberSecurity	n/a	2023	2023
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2025	2025
Subscribe	Subscribe	Subscribe	Secure Sockets Layer (SSL)	CyberSecurity	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	CyberSecurity	Subscribe	2011	2011

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2021	2021

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Artificial Intelligence Marketing	AI-Powered Application	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2023	2023

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Tracking and Recording	CRM	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Listing Management	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Marketing Analytics, Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Partner Relationship Management	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Partner Relationship Management	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2023	2023

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Content Management	Content Management	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Document Management	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2016	2016

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce Fraud Protection	eCommerce	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	eCommerce	eCommerce	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2016	2016

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Generative AI Platforms	AI Development	Subscribe	2025	2025

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2024	2024

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Guest Management	ERP Services and Operations	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Reservation and Booking Management	ERP Services and Operations	Subscribe	2016	2016

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2024	2024

IT Decision Makers and Key Stakeholders at Hilton Australia

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Hilton Australia Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Hilton Australia Technographics

Hilton Australia is a Leisure and Hospitality organization based in Australia, with around 2500 employees and annual revenues of $300.0 million.

Hilton Australia operates a diverse technology stack with applications such as GTT Communications Hybrid Cloud, Akamai mPulse and reCAPTCHA, covering areas like Application Hosting and Computing Services, Application Performance Management and Application Security (AppSec).

Hilton Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GTT Communications, Akamai and Google.

Hilton Australia recently adopted applications including Akamai CDN in 2025, Atlassian Jira Service Desk in 2025 and Sophos Email in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hilton Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hilton Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Hilton Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Hilton Australia Technographics

IaaS

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ITSM

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CyberSecurity

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PaaS

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AI-Powered Application

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Collaboration

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CRM

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Content Management

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eCommerce

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