Seattle, 98121, WA,
United States
Doxo Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Doxo Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19 Doxo Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Doxo Inc has purchased the following applications: Apple Pay for Payment Processing in 2020, Greenhouse ATS for Applicant Tracking System in 2022, Sift Dispute Management for Dispute Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Doxo Inc is running and its propensity to invest more and deepen its relationship with Apple , Maxio , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Doxo Inc revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Doxo Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Dispute Management | Dispute Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Doxo Inc implemented Sift Dispute Management to prevent payment fraud and manage chargeback disputes for its payments and finance operations in the United States. The deployment concentrated on dispute lifecycle orchestration within a small professional services billing environment, aligning Sift Dispute Management with doxo's payments and finance function to lower accepted payment fraud rates.
The implementation configured Sift Dispute Management capabilities for automated triage and case management, reducing the volume of cases requiring human review. Sift Dispute Management was used to centralize evidence collection and automate dispute routing, which streamlined manual review to approximately 1.3 percent as reported in the vendor case study.
Operational coverage was limited to doxo's United States payments and finance operations, with the solution embedded in core dispute handling and chargeback workflows. Governance changes focused on shifting first line decisioning from manual review to algorithmic scoring and structured evidence workflows, enabling a consolidated dispute handling practice within the finance organization.
Outcomes reported in Sift's case study include a reported 10x ROI and an approximately 80 percent chargeback win rate, along with exceptionally low accepted payment fraud rates. These results are attributed to the Sift Dispute Management implementation and the accompanying adjustments to review workflows and dispute governance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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