DPD Switzerland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DPD Switzerland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 DPD Switzerland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DPD Switzerland has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Open Pricer Smart Contract for Contract Lifecycle Management in 2021, D&B Bisnode for Account Based Marketing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DPD Switzerland is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Open Pricer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DPD Switzerland revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DPD Switzerland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Open Pricer | Legacy | Open Pricer Smart Contract | Contract Lifecycle Management | Content Management | n/a | 2021 | 2021 |
In 2021, DPD Switzerland implemented Open Pricer Smart Contract as a Contract Lifecycle Management application to monitor customer contracts, detect profit leakage and rerate under performing accounts. The initiative targeted sales and pricing workflows and included CRM integration across DPD Switzerland operations.
Open Pricer Smart Contract was configured to deliver systematic profitability simulation, rate card differentiation and automated rerating capabilities, aligning contract terms to price rules and margin controls. Implemented functional modules included contract monitoring, profit leakage detection and rerating for under performing accounts to support structured monthly reviews.
Integrations focused on CRM and sales pricing processes, enabling contract records and pricing data to flow into the Contract Lifecycle Management application for analysis and operational action. Operational coverage was limited to Switzerland and centered on sales and pricing teams responsible for customer account management.
Governance changes established a monthly review cadence to validate simulated profitability scenarios and apply rerates, embedding the Open Pricer Smart Contract into revenue integrity workflows. The project explicitly delivered improved revenue integrity through systematic profitability simulation and rate card differentiation.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dun & Bradstreet | Legacy | D&B Bisnode | Account Based Marketing | CRM | n/a | 2017 | 2017 |
In 2017, DPD Switzerland engaged D&B Bisnode to clean, enrich, and maintain customer master data in support of a Salesforce CRM deployment. D&B Bisnode was used as the data services application within the Account Based Marketing category to provide a trusted company master for Sales and CRM operations at DPD Switzerland.
The implementation focused on data cleaning and enrichment workflows. D&B Bisnode validated and corrected postal addresses, e-mail addresses, and phone numbers, performed deduplication and matching using the D&B D-U-N-S® Number, and appended firmographic attributes and a financial risk indicator to each record. The configuration emphasized complete records and standardized identification to produce a single customer view suitable for CRM ingestion.
Cleaned and enriched records were imported into Salesforce and the integration architecture included a live linkage using the Swiss Insight Web Service SIW. When a user creates a new company record in Salesforce, SIW returns current master data and a current risk assessment, enabling the Sales team to see financial indicators and supporting due diligence decisions. The operational scope covered DPD Switzerland’s CRM and Sales functions across its 12 locations and its user base within a 900 employee organization.
Governance changes were implemented to maintain long term data quality, mandatory fields were defined to prevent saving incomplete entries, and the SIW lookup on data entry institutionalized ongoing enrichment. The project narrative reports that all gaps were filled, duplicates eliminated, and that the CRM now contains clean, up-to-date data enabling faster and more effective customer response.
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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