DPU - City of Orangeburg
1016 Russell Street,
Orangeburg, 29115, SC,
United States
Orangeburg, 29115, SC,
United States
1 803-268-4050
Utilities
DPU - City of Orangeburg Technographics
DPU - City of Orangeburg Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DPU - City of Orangeburg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 DPU - City of Orangeburg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DPU - City of Orangeburg has purchased the following applications: Cayenta ERP for ERP Financial in 2016, Microsoft 365 for Collaboration in 2020, CSI Harris CustomerConnect for Utilities Customer Care and Billing in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DPU - City of Orangeburg is running and its propensity to invest more and deepen its relationship with Cayenta , Microsoft , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DPU - City of Orangeburg revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DPU - City of Orangeburg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DPU - City of Orangeburg Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cayenta | Legacy | Cayenta ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, DPU - City of Orangeburg implemented Cayenta ERP as a municipal utilities deployment using the Cayenta Utilities Solution, positioning the engagement within the ERP Financial category. The implementation targeted the Department of Public Utilities in Orangeburg, South Carolina and was focused on centralizing utility billing and core financial management for the municipal utility provider.
The Cayenta ERP implementation included configuration of core financial modules and utility-specific capabilities, combining general ledger, accounts receivable, accounts payable, and utility billing and customer information workflows. The configuration emphasized revenue posting, billing cycle orchestration, and tariff and rate table management consistent with municipal utility operations, aligning financial ledgers with utility billing events.
Deployment architecture was established to support end-to-end meter-to-cash and finance workflows for the Department of Public Utilities, with system settings adjusted for municipal chart of accounts and fiscal controls. Operational scope covered utility billing operations and municipal finance functions within the City of Orangeburg, enabling consolidated financial reporting across billing and accounting processes.
Governance and rollout focused on configuring municipal fiscal controls and operational handover to billing and finance teams, with staged configuration and operational acceptance to align departmental processes with the Cayenta ERP application. The narrative reflects a utilities-focused ERP Financial implementation aimed at unifying billing and financial operations for the City of Orangeburg Department of Public Utilities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, DPU - City of Orangeburg implemented Microsoft 365 for Collaboration. The organization is using Microsoft 365 on their website and provisioned the suite to support municipal utility business functions including corporate email, document management, team collaboration, and web content integration. The implementation leverages core Collaboration capabilities such as Exchange Online for email, SharePoint Online for intranet and content publishing, Microsoft Teams for synchronous collaboration, OneDrive for user file storage, and Office desktop and web applications for productivity and document authoring.
Architecture follows a cloud tenant model with centralized administration of the Microsoft 365 tenant, role based access provisioning, and tenant level policy controls. Operational coverage includes administrative staff and operational teams within the utility, and the public website is used to surface select Microsoft 365 hosted content and contact workflows. Governance centered on tenant policy configuration, mailbox and site provisioning processes, and content management standards to align Collaboration use across the utility.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris CustomerConnect | Utilities Customer Care and Billing | CRM | n/a | 2013 | 2013 |
In 2013, DPU, City of Orangeburg implemented CSI Harris CustomerConnect. The CSI Harris CustomerConnect deployment was part of a broader Utilities Customer Care and Billing initiative that also included Harris SmartWorks MeterSense for meter data management across electric, gas, water and wastewater services.
The implementation configured CSI Harris CustomerConnect as a customer-facing portal providing web based account access and analytics, with modules aligned to account management, usage visibility, and customer engagement workflows typical of the Utilities Customer Care and Billing category. Harris SmartWorks MeterSense was implemented to deliver meter data management, feeding interval and event data into CustomerConnect for consumption by analytics and customer notification functions.
Operationally the project covered the municipal utilities organization in Orangeburg County, South Carolina, spanning customer service, billing operations, and field meter data management for electric, gas, water and wastewater services. Data flow was structured from Harris SmartWorks MeterSense into the CSI Harris CustomerConnect portal to enable near real time usage reporting and web based customer access, supporting coordinated service and billing processes.
The purchase began in 2013 and the CustomerConnect portal was implemented to provide web based account access and analytics for customers, improving operational efficiency and customer service in Orangeburg County. Governance emphasis focused on centralizing customer engagement and instrumenting meter to customer data flows to support consistent billing and service workflows.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at DPU - City of Orangeburg
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DPU - City of Orangeburg Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DPU - City of Orangeburg Technographics
DPU - City of Orangeburg is a Utilities organization based in United States,
with around 300 employees and annual revenues of $60.0 million.
DPU - City of Orangeburg operates a diverse technology stack with applications such as
Cayenta ERP, Microsoft 365 and CSI Harris CustomerConnect,
covering areas like ERP Financial, Collaboration and Utilities Customer Care and Billing.
DPU - City of Orangeburg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cayenta, Microsoft and Constellation Software Inc..
DPU - City of Orangeburg recently adopted applications including
Amazon EC2 in 2021, Microsoft 365 in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DPU - City of Orangeburg’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DPU - City of Orangeburg’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DPU - City of Orangeburg technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.