Decorah, 52101-1806, IA,
United States
Dragonfly Books Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dragonfly Books and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Dragonfly Books employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dragonfly Books has purchased the following applications: Global Payments Online for Payment Processing in 2023, Bookmanager for Point Of Sale in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dragonfly Books is running and its propensity to invest more and deepen its relationship with Global Payments Direct , Bookmanager , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dragonfly Books revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dragonfly Books intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Global Payments Direct | Legacy | Global Payments Online | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Dragonfly Books deployed Global Payments Online for Payment Processing on its website. The United States retail merchant with roughly 10 employees implemented Global Payments Online as the primary online payment gateway to centralize card acceptance for its e-commerce checkout.
The implementation uses category-aligned capabilities of Global Payments Online, including hosted payment fields to reduce PCI scope, real-time payment authorization during checkout, tokenization to persist card references, and settlement level reporting. Global Payments Online also supplies transaction-level reporting and reconciliation views that are used by the merchant to align payment receipts with online orders.
Integration work was concentrated on embedding Global Payments Online into the Dragonfly Books web storefront checkout and the company online order workflow, enabling synchronous authorization and subsequent settlement reporting to finance. The deployment is scoped to the companys United States online sales channel and is operated across e-commerce and finance functions.
Governance and process changes included updating payment acceptance procedures, defining segregation of duties for reconciliation and chargeback handling, and training staff to use Global Payments Online dashboards and reconciliation reports. Operational responsibility rests with the merchant e-commerce and finance teams, with the website integration serving as the primary production path for Payment Processing.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bookmanager | Legacy | Bookmanager | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Dragonfly Books implemented Bookmanager, a Point Of Sale application, to unify its retail checkout and online storefront workflows. The deployment centers on using Bookmanager on the company website to handle web orders alongside in-store transactions, reflecting a small retail operational footprint with a compact team of about ten employees.
Configuration focused on core Point Of Sale capabilities, including catalog and inventory management, checkout and order processing, customer record capture, and basic sales reporting. Bookmanager was configured to present the retail catalog on the website and to manage online order fulfillment workflows consistent with bookstore retail operations.
Integrations are centered on the website checkout and order routing, with Bookmanager acting as the authoritative system for product availability and order intake across channels. Operational coverage therefore spans front-of-store sales, online storefront checkout, and centralized inventory control to reduce manual reconciliation between channels.
Governance and operational changes concentrated on centralizing catalog updates and sales operations within the store team, with staff trained to use Bookmanager for both in-person and web transactions. The implementation narrative emphasizes Bookmanager Point Of Sale as the primary application linking Dragonfly Books retail operations and e-commerce order handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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