Palmeira Brg, 4700-727,
Portugal
Dstelecom Technographics
Dstelecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dstelecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Dstelecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dstelecom has purchased the following applications: SilverStripe CMS for Web Content Management in 2017, Hotjar for Customer Experience in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dstelecom is running and its propensity to invest more and deepen its relationship with SilverStripe Ltd. , Contentsquare , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dstelecom revenues, which have grown to $43.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dstelecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dstelecom Tech Stack and Enterprise Applications
Dstelecom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SilverStripe Ltd. | Legacy | SilverStripe CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Dstelecom deployed SilverStripe CMS for its corporate website. The implementation uses SilverStripe CMS as the Web Content Management platform for the public site dstelecom.pt, centralizing content publishing, template management, and site structure control.
Configuration emphasizes core Web Content Management capabilities common to the category, including role based authoring, template driven page rendering, an asset library with versioning, and content scheduling to support marketing and customer communications. The SilverStripe CMS deployment appears configured to manage page layouts, navigation, and SEO metadata within a single publish pipeline.
Operational scope focuses on the public facing website and supports marketing and corporate communications functions across the organization in Portugal. Governance centers on editorial workflows and role based publishing to control content lifecycle and content approval, enabling structured updates to site pages and localized templates for the communications business function.
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Dstelecom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Dstelecom implemented Hotjar on its public website to capture behavioral analytics and on‑site feedback. The deployment is classified as Customer Experience and is intended to surface usability insights and conversion friction for digital channels.
Hotjar at Dstelecom leverages core Customer Experience capabilities including heatmaps to visualize clicks and scroll depth, session recordings to replay user journeys, funnel analysis to inspect conversion paths, and on‑page feedback widgets for qualitative input. The implementation is delivered via the Hotjar tracking snippet embedded into site templates, with configuration scoped by page templates and interaction types to support targeted analysis.
Operational ownership for Hotjar centers on digital product and marketing teams, with outputs used to inform UX optimizations, content adjustments, and customer support diagnostics. The installation runs on Dstelecom’s website serving its Portugal customer base, and collected behavior signals are integrated into existing web analytics workflows for cross functional review.
Governance for the Hotjar deployment includes consent controls and privacy settings to align with regional data protection requirements, and data access is structured to limit session and feedback visibility to responsible teams. Hotjar is the active Customer Experience tool instrumenting Dstelecom’s site to surface actionable user behavior and feedback for iterative front end improvements.
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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Dstelecom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Dstelecom implemented Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its customer facing website. The implementation places Microsoft Azure Cloud Services as the primary hosting and compute platform for the company web presence, supporting public website delivery and externally facing application components.
Configuration aligns with common application hosting architectures in the category, combining web app hosting and compute resources with object storage for media and platform services for deployment and scaling. Microsoft Azure Cloud Services is described on the site as the platform for hosting, which implies use of platform level features for application deployment, automated scaling, and service monitoring consistent with Application Hosting and Computing Services.
Operational scope is concentrated on the public website and associated web assets, impacting marketing and customer self service functions rather than internal enterprise systems. Governance practices appropriate to this deployment include cloud resource access controls and centralized monitoring to align web operations with IT administration, while cost allocation and tagging would support financial oversight of the Azure tenancy.
The narrative links Dstelecom, Microsoft Azure Cloud Services, and Application Hosting and Computing Services in a single operational context, where the vendor platform is used specifically for website hosting and runtime compute of customer facing web applications.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dstelecom
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Apps Being Evaluated by Dstelecom Executives
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