Dubai Park and Resorts
Sheikh Zayed Rd,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 800 2629464
Leisure and Hospitality
Dubai Park and Resorts Technographics
Dubai Park and Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai Park and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Dubai Park and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dubai Park and Resorts has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Microsoft 365 for Collaboration in 2015, QuestionPro Research Suite Platform for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai Park and Resorts is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , QuestionPro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dubai Park and Resorts revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai Park and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dubai Park and Resorts Tech Stack and Enterprise Applications
Dubai Park and Resorts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Dubai Park and Resorts implemented Oracle E-Business Suite as an ERP Financial platform to support its new entertainment parks development in the U.A.E. The engagement was executed with a one person implementation and support team and covered production, development, and quality environments across the site.
The technical program included application and database lifecycle upgrades, specifically production upgrade of EBS from R12.1.3 to R12.2.6 and database upgrade from 11.2.0.4 to 12.1.0.2. Infrastructure configuration included Oracle 12c Real Application Clusters on Linux with ACFS filesystem, administration of Oracle Database Appliance Server X5-2, creation and sizing of virtual machines on the ODA, and a JRE upgrade to 1_7_45.
Integration architecture was implemented using SOA to configure SOAP web services and a DMZ application environment was created to integrate external systems such as ADACO, NAVISION, VGS and OMNICO. SSL was configured on the R12 DMZ application environment, and a mobile application setup was configured to support SCM workflows, linking Oracle E-Business Suite to external property and point of sale systems.
Operational responsibilities were focused on backup, patching, cloning and refreshing of database and application instances, troubleshooting Oracle Applications and ODA related issues, and delivering process driven support to end users and application developers. The Oracle E-Business Suite deployment provided ERP Financial and supply chain related functional coverage while centralizing administration, integration, and ongoing application support under the designated team.
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Dubai Park and Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Dubai Park and Resorts implemented Microsoft 365. The company uses Microsoft 365 in the Collaboration category to provide cloud-hosted productivity and communication services for its 300 employees in the leisure and hospitality business.
The Microsoft 365 deployment centrally provisions a tenant delivering enterprise email, calendaring, document management, and real-time collaboration capabilities aligned with standard Microsoft 365 components such as Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams. Elements of Microsoft 365 are surfaced on the public website, indicating usage beyond internal productivity into guest-facing or public content workflows. Operational coverage includes corporate functions such as marketing, operations, and guest services, with governance focused on user provisioning, group-based access controls, and content management policies.
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Dubai Park and Resorts Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QuestionPro | Legacy | QuestionPro Research Suite Platform | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018 Dubai Parks and Resorts implemented QuestionPro Research Suite Platform to bring guest research in-house and establish a repeatable program for measuring guest satisfaction. The deployment aligned with the Application, Web and Enterprise Search category and focused on customer experience and guest research across the companys parks, centralizing feedback capture and analysis workflows.
The implementation used QuestionPro survey authoring, reporting, and kiosk triggered field collection capabilities to deliver real time insights to operations. Configuration centered on survey design, in-park kiosk collection workflows, and report dashboards for rapid visibility, with the QuestionPro Research Suite Platform providing the core data capture and analytics functions.
Governance shifted research ownership into internal customer experience and guest operations teams, enabling in-house questionnaire management and cadence control across multiple park sites. The program reduced research costs by 75 percent and increased survey responses by up to 7 percent, with outcomes surfaced through the QuestionPro reporting modules to inform operational decision making.
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Dubai Park and Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Dubai Park and Resorts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Dubai Park and Resorts Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Dubai Park and Resorts PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Dubai Park and Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Dubai Park and Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dubai Park and Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dubai Park and Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dubai Park and Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dubai Park and Resorts Technographics
Dubai Park and Resorts is a Leisure and Hospitality organization based in United Arab Emirates,
with around 300 employees and annual revenues of $35.0 million.
Dubai Park and Resorts operates a diverse technology stack with applications such as
Oracle E-Business Suite, Microsoft 365 and QuestionPro Research Suite Platform,
covering areas like ERP Financial, Collaboration and Application, Web and Enterprise Search.
Dubai Park and Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and QuestionPro.
Dubai Park and Resorts recently adopted applications including
QuestionPro Research Suite Platform in 2018, SAP Ariba in 2018 and SAP Ariba Supplier Management in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dubai Park and Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dubai Park and Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dubai Park and Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.