Dubai, x,
United Arab Emirates
Dubai Park and Resorts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai Park and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Dubai Park and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dubai Park and Resorts has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Microsoft 365 for Collaboration in 2015, QuestionPro Research Suite Platform for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai Park and Resorts is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , QuestionPro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dubai Park and Resorts revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai Park and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QuestionPro | Legacy | QuestionPro Research Suite Platform | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018 Dubai Parks and Resorts implemented QuestionPro Research Suite Platform to bring guest research in-house and establish a repeatable program for measuring guest satisfaction. The deployment aligned with the Application, Web and Enterprise Search category and focused on customer experience and guest research across the companys parks, centralizing feedback capture and analysis workflows.
The implementation used QuestionPro survey authoring, reporting, and kiosk triggered field collection capabilities to deliver real time insights to operations. Configuration centered on survey design, in-park kiosk collection workflows, and report dashboards for rapid visibility, with the QuestionPro Research Suite Platform providing the core data capture and analytics functions.
Governance shifted research ownership into internal customer experience and guest operations teams, enabling in-house questionnaire management and cadence control across multiple park sites. The program reduced research costs by 75 percent and increased survey responses by up to 7 percent, with outcomes surfaced through the QuestionPro reporting modules to inform operational decision making.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
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|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2018 | 2018 |
|
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Supplier Relationship Management | Procurement |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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