Duggal Visual Solutions
63 Flushing Ave building #25,
Brooklyn, 11205, NY,
United States
Brooklyn, 11205, NY,
United States
1 212-924-8100
Professional Services
Duggal Visual Solutions Technographics
Duggal Visual Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Duggal Visual Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Duggal Visual Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Duggal Visual Solutions has purchased the following applications: aACE business management for ERP Financial in 2010, LiveChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Duggal Visual Solutions is running and its propensity to invest more and deepen its relationship with aACE Software , In-House Applications , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Duggal Visual Solutions revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duggal Visual Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Duggal Visual Solutions Tech Stack and Enterprise Applications
Duggal Visual Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| aACE Software | Legacy | aACE business management | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Duggal Visual Solutions implemented aACE business management, deploying a single Enterprise Resource Planning instance hosted in Brooklyn to centralize operations across its expanding US footprint. The deployment supports locations from Oregon and California to Manhattan and Long Island, consolidating transaction processing and financial reporting into one system. The centralized architecture routes all site activity through the Brooklyn instance rather than distributing instances regionally.
The aACE business management implementation focuses on core financials, centralized accounting, sales invoicing and inventory management aligned with Enterprise Resource Planning practices for professional services and production workflows. Configuration emphasized multi site master data, a consolidated chart of accounts and tax code management to ensure consistent posting and billing across locations. Automation of routine financial workflows and systemized billing were applied to enforce consistent process execution.
Duggal worked with the aACE team on a customized aACE+ Avalara AvaTax integration to address multi jurisdictional sales tax requirements, specifically to strengthen tax accountability related to the California expansion. The customized aACE plus Avalara AvaTax integration embeds tax calculation into invoice processing and centralizes tax logic within the Brooklyn instance, enabling consistent tax treatment across sites. This integration is explicitly scoped to manage state level tax rules alongside core ERP transaction flows.
Governance was centralized with the Brooklyn instance serving as the single source of truth, and Duggal collaborated directly with aACE on configuration and customization of tax workflows and system controls. Matthew described the Avalara integration as a big win for tax accountability, reflecting an explicit outcome of the customization. The deployment positions aACE business management as Duggal Visual Solutions Enterprise Resource Planning platform supporting cross site financial and operational control.
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ERP Financial | ERP |
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2017 | 2017 |
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Tax Management | ERP |
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2022 | 2022 |
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Duggal Visual Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Duggal Visual Solutions implemented LiveChat on their website. LiveChat is deployed as an embedded web chat widget paired with a web based agent console to deliver real time visitor engagement, aligning with the Chatbots and Conversational AI category.
The implementation emphasizes standard chat capabilities including proactive chat invitations, canned responses, visitor monitoring and chat transcripts to support near real time interaction workflows. Operational coverage is focused on the public website and is used by client services and sales facing teams to triage inquiries and capture leads. Governance centers on agent routing, chat ownership and transcript retention workflows to ensure conversational continuity and handoff between teams. Duggal Visual Solutions LiveChat Chatbots and Conversational AI supports customer service and digital lead capture functions on the corporate site.
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Duggal Visual Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Duggal Visual Solutions implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The deployment provided organization-wide productivity and communication capabilities for the 350-employee professional services firm, aligning the Google Workspace (Formerly Google G-Suite) platform with Duggal Visual Solutions business functions. Core collaboration channels emphasized email and calendaring, file collaboration, and video meetings to support content production, client services coordination, and administrative operations. The implementation positions Google Workspace as the primary Collaboration platform for internal and client-facing workflows.
Configuration centered on core modules including Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Meet, administered through the Google Workspace admin console. Functional workflows focus on real-time document collaboration, shared asset repositories for creative production, and scheduled client reviews and internal meetings, linking Collaboration capabilities to creative, production, and operations teams. Governance is delivered via centralized administration and user provisioning to enforce access controls and consistent collaboration practices across the organization.
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Collaboration | Collaboration |
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2017 | 2017 |
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Duggal Visual Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Duggal Visual Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Duggal Visual Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Duggal Visual Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Duggal Visual Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Duggal Visual Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Duggal Visual Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Duggal Visual Solutions Technographics
Duggal Visual Solutions is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $34.0 million.
Duggal Visual Solutions operates a diverse technology stack with applications such as
aACE business management, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Duggal Visual Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as aACE Software, LiveChat, Inc. and Google.
Duggal Visual Solutions recently adopted applications including
Avalara AvaTax in 2022, Hotjar in 2021 and Adobe Marketo in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duggal Visual Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Duggal Visual Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duggal Visual Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.