AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Dumfries and Galloway Council Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Civica Legacy Civica Digital360 EDM Document Management Content Management n/a 2022 2022
In 2022, Dumfries and Galloway Council implemented Civica Digital360 EDM to deliver a cloud based portal, enterprise document management and CRM capability across its citizen services. The deployment targeted improved online billing and resident service access while aligning with the council's cloud first and carbon reduction objectives. Civica Digital360 EDM is positioned as the council's Document Management platform for citizen facing records and service correspondence. Configuration emphasized core EDM functions such as document capture, secure storage, indexed retrieval and workflow routing, paired with CRM capabilities for case management of Revenues and Benefits interactions. The implementation used cloud hosted architecture to enable secure remote access and browser based portal interactions, and the EDM was configured to support online billing document flows and automated correspondence generation. Operational coverage included Revenues & Benefits, Council Tax and Welfare services across the Dumfries and Galloway authority, and the rollout provided around 160 staff with secure remote access to resident records. The project focused on creating joined up resident records to reduce paper handling and to consolidate documents and case notes within a single Document Management environment. Governance adjustments centered on records consolidation, role based access controls and workflows to manage billing and welfare case lifecycles, supporting process standardization across departments. Outcomes explicitly cited include improved online billing, provision of secure remote access for staff and reduced paper handling contributing to the council's cloud first and carbon reduction goals.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Granicus Legacy Granicus govDelivery Citizen Engagement CRM n/a 2016 2016
Customer Experience CRM 2015 2015
Customer Experience CRM 2024 2024
Listing Management CRM 2024 2024
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2019 2019
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2017 2017
Domain Name System (DNS) IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2025 2025

IT Decision Makers and Key Stakeholders at Dumfries and Galloway Council

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Dumfries and Galloway Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dumfries and Galloway Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dumfries and Galloway Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dumfries and Galloway Council Technographics
Dumfries and Galloway Council is a Government organization based in United Kingdom, with around 6500 employees and annual revenues of $370.0 million.
Dumfries and Galloway Council operates a diverse technology stack with applications such as Workplace by Facebook, Civica Digital360 EDM and Granicus govDelivery, covering areas like Collaboration, Document Management and Citizen Engagement .
Dumfries and Galloway Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Facebook, Civica and Granicus.
Dumfries and Galloway Council recently adopted applications including Cloudflare CDN in 2025, Cloudflare DNS in 2025 and Cloudflare Bot Management in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dumfries and Galloway Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dumfries and Galloway Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dumfries and Galloway Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.