AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Duncan Financial Group Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Applied Systems Legacy Applied TAM Agency Management ERP Services and Operations n/a 2015 2016
In 2015, Duncan Financial Group implemented Applied TAM as its Agency Management platform. The insurance firm based in the United States, with roughly 100 employees, centralized core policy administration and client account management workflows into Applied TAM to support agency operations and underwriting support. Implementation emphasized using Applied TAM as the authoritative system for policy records and customer data capture. Applied TAM was configured to handle policy entry and client lifecycle management, leveraging category-aligned capabilities such as policy data capture, document management, commission tracking, and workflow orchestration. Configuration work focused on business rules, role based access controls, and automation of routine entry tasks to standardize agency processing and reduce manual variance. Duncan Financial Group entered policies in Applied TAM and Epic Management Systems, operating a dual system policy entry model that required procedural governance and data reconciliation between systems. Operational coverage spanned agency operations and underwriting support, with governance measures including standardized policy entry procedures, centralized data stewardship, and end user training to manage cross system workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Duncan Financial Group implemented Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on the company website to support client facing virtual advisory sessions, sales and claims conversations, and internal collaboration across the firm's insurance teams. For the 100 employee United States based insurance firm the deployment emphasizes standard Audio Video and Web Conferencing capabilities including scheduled and ad hoc meetings, video and audio conferencing, screen sharing, meeting recording, and host controls. Configuration work focused on embedding meeting access and client booking flows on the public website, while operational governance centered on meeting access policies, host and attendee role configuration, and retention controls for recorded sessions. The implementation is positioned as a centrally managed communications service to support sales, underwriting and client service workflows and to provide consistent meeting configuration and security settings.
Online Meeting Scheduling Collaboration 2021 2021
Survey and Questionnaire Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Keap (formerly Infusionsoft) Legacy Keap CRM CRM CRM n/a 2013 2013
In 2013, Duncan Financial Group implemented Keap CRM. The Insurance firm based in the United States and operating with approximately 100 employees configured Keap CRM as its core CRM to capture website leads and centralize client contact records. The deployment focused on CRM-led contact management, opportunity tracking, and basic marketing automation to support sales lifecycle activities. Keap CRM was embedded on the Duncan Financial Group website to capture prospect data via web forms and to initiate email automation workflows for lead nurture and client follow-up. Functional modules aligned with the CRM category include contact and opportunity management, email and marketing automation, and web-to-lead capture, which drive workflows across sales, marketing, and client service teams. Governance concentrated on consolidating contact records, standardizing follow-up sequences for web-generated leads, and establishing consistent pipeline management practices.
Marketing Automation CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Duncan Financial Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Duncan Financial Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Duncan Financial Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Duncan Financial Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Duncan Financial Group Technographics
Duncan Financial Group is a Insurance organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Duncan Financial Group operates a diverse technology stack with applications such as Applied TAM, Zoom and Keap CRM, covering areas like Agency Management, Audio Video and Web Conferencing and CRM.
Duncan Financial Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Applied Systems, Zoom Video Communications and Keap (formerly Infusionsoft).
Duncan Financial Group recently adopted applications including Calendly in 2021, Ehealthapp in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duncan Financial Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Duncan Financial Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duncan Financial Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.