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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Dunkin Donuts
Location
130 Royall Street,
Canton, 2021, MA,
United States
Website
https://www.dunkindonuts.com/
Phone
1 781-737-3000
Artw industry
Consumer Packaged Goods
Employee
Revenue

Dunkin Donuts Technographics

Dunkin Donuts Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dunkin Donuts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250000 Dunkin Donuts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dunkin Donuts has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2007, CertiPay Payroll for Payroll in 2020, Analytix Insight360 for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dunkin Donuts is running and its propensity to invest more and deepen its relationship with Oracle , CertiPay , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dunkin Donuts revenues, which have grown to $11.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunkin Donuts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dunkin Donuts Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2007 2007
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CertiPay Legacy CertiPay Payroll Payroll HCM n/a 2020 2020
In 2020 Dunkin Donuts reported a franchisee use of CertiPay Payroll to manage payroll and HR administration at the franchise level in the United States. CertiPay Payroll, categorized as Payroll, was used to centralize recurring payroll runs, streamline tax and compliance workflows, and maintain employee records for franchised operations. The testimonial frames the adoption as focused on simplifying payroll processing and compliance for franchise payroll cycles. Implementation emphasis aligned with core Payroll capabilities, including payroll processing orchestration, tax and compliance management, and HR recordkeeping, reflecting CertiPay Payroll and HR administration workflows described in the testimonial. Operational scope was limited to a Dunkin Donuts franchisee in the United States, and the franchisee narrative highlights process standardization and administrative consolidation across franchise payroll activities. The testimonial does not enumerate specific integrations or an implementation partner, instead underscoring configuration and operational governance changes that simplified payroll processing and compliance.
Recruiting HCM 2017 2017
Recruiting HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2012 2012
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytix Solutions Legacy Analytix Insight360 Analytics and BI Analytics and BI n/a 2015 2015
In 2015, Dunkin Donuts engaged Analytix Solutions to develop and roll out a customized Analytix Insight360 portal. Apps Category: "" The deployment targeted MDM’s Dunkin Donuts multi unit franchise and was positioned to consolidate finance and operations reporting across franchise units. Analytix Insight360 was configured to aggregate point of sale, payroll, accounting and other operational data into a unified reporting portal, with finance and operations reporting capabilities surfaced through consolidated dashboards and scheduled reports. Functional configuration included data ingestion and normalization, a centralized data model for reporting, and configurable reporting modules tailored to multi unit restaurant finance and operations workflows. The implementation integrated POS, payroll and accounting feeds along with other operational sources to create single source reporting for franchise management and unit level operators. The engagement was a US based multi unit restaurant implementation focused on finance and operations reporting, with operational coverage explicitly documented in the vendor press release as an Insight360 deployment. Governance and rollout emphasized centralized reporting ownership and standardized reporting cadence to support franchise financial oversight and operational decision making. According to the vendor release, the deployment freed up nearly 1,500 hours annually for the organization.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Campaign Management CRM 2024 2024
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2011 2011
IT Decision Makers and Key Stakeholders at Dunkin Donuts
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Dunkin Donuts Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dunkin Donuts Technographics

Dunkin Donuts is a Consumer Packaged Goods organization based in United States, with around 250000 employees and annual revenues of $11.00 billion.

Dunkin Donuts operates a diverse technology stack with applications such as Oracle E-Business Suite, CertiPay Payroll and Analytix Insight360, covering areas like ERP Financial, Payroll and Analytics and BI.

Dunkin Donuts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, CertiPay and Analytix Solutions.

Dunkin Donuts recently adopted applications including Adventive Campaign Management in 2024, CertiPay Payroll in 2020 and Recruitics iON Platform in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dunkin Donuts’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dunkin Donuts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dunkin Donuts technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.