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Dunkin Saudi Arabia
Location
n/a,
Riyadh, n/a,
Saudi Arabia
Website
https://www.dunkinksa.com/
Phone
966 800-128-8999
Artw industry
Leisure and Hospitality
Employee
Revenue

Dunkin Saudi Arabia Technographics

Dunkin Saudi Arabia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dunkin Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Dunkin Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dunkin Saudi Arabia has purchased the following applications: Visa Authorize.Net for Payment Processing in 2023, Robotack Chatbot for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dunkin Saudi Arabia is running and its propensity to invest more and deepen its relationship with Visa , Robotack , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dunkin Saudi Arabia revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunkin Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dunkin Saudi Arabia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP Financial Management n/a 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotack Legacy Robotack Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Dunkin Saudi Arabia deployed the Robotack Chatbot to provide customer-facing conversational support. The Robotack Chatbot was implemented as a Chatbots and Conversational AI solution to support engagement, loyalty, and digital ordering workflows across Dunkin Saudi Arabia retail operations. The implementation focused on conversational flow design, natural language understanding and intent classification to route customers through ordering and loyalty engagement paths. Functional capabilities implemented include scripted and dynamic dialogue handling, order capture and confirmation dialogues, and loyalty enrollment and reward messaging, consistent with Chatbots and Conversational AI category capabilities. Integrations were oriented toward retail CRM touch points and digital ordering channels, enabling the chatbot to exchange customer identifiers and order intents with Dunkin Saudi Arabia retail systems and loyalty services. Operational scope covered customer service and digital commerce functions across Dunkin Saudi Arabia stores, with the Robotack Chatbot serving as a front line for customer interactions and digital order support. Governance and rollout were organized around marketing and operations stakeholders, with staged deployment across store clusters and process changes to route digital ordering inquiries into operational order fulfillment workflows. The engagement and loyalty services delivered by Robotack were used to streamline customer interactions and to support digital ordering support in Saudi Arabia, aligning the Robotack Chatbot, Chatbots and Conversational AI, Dunkin Saudi Arabia, and retail CRM business functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2023 2023
Marketing Analytics CRM 2023 2023
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Dunkin Saudi Arabia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Dunkin Saudi Arabia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dunkin Saudi Arabia Technographics

Dunkin Saudi Arabia is a Leisure and Hospitality organization based in Saudi Arabia, with around 7000 employees and annual revenues of $400.0 million.

Dunkin Saudi Arabia operates a diverse technology stack with applications such as Visa Authorize.Net, Robotack Chatbot and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Dunkin Saudi Arabia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Robotack and Microsoft.

Dunkin Saudi Arabia recently adopted applications including Cloudflare CDN in 2024, Visa Authorize.Net in 2023 and Slack Connect in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dunkin Saudi Arabia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dunkin Saudi Arabia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dunkin Saudi Arabia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.