Durham Public Schools
Durham Public Schools Technographics
Durham Public Schools Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Durham Public Schools and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2055 Durham Public Schools employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Durham Public Schools has purchased the following applications: Mark III BenAdmin Benefits Administration for Benefits Administration in 2016, Serenic Navigator for K-12 Education for Education ERP in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Durham Public Schools is running and its propensity to invest more and deepen its relationship with Mark III Insurance Services , Serenic Software , Instructure or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Durham Public Schools revenues, which have grown to $398.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Durham Public Schools intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Durham Public Schools Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mark III Insurance Services | Legacy | Mark III BenAdmin Benefits Administration | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Durham Public Schools implemented Mark III BenAdmin Benefits Administration to provide a centralized employee-facing Benefits Administration portal for the district. Mark III BenAdmin Benefits Administration serves as the one-stop resource for Durham Public Schools employees, supporting benefit plan information, enrollment access, and self-service lookups for the district’s approximately 2,055 employees.
The deployment emphasizes functional modules commonly associated with Benefits Administration, including a policy information repository that houses plan documents and coverage summaries, a claim forms library for employee downloads, and a provider search directory for network lookup. The implementation also includes employee self-service and enrollment workflow capabilities to manage benefit elections and access plan resources online, aligned with standard benefits administration processes.
Operational ownership is centered in the district human resources and benefits administration teams, with Mark III Insurance Services providing the hosted Mark III BenAdmin Benefits Administration application and employee portal. The configuration supports ongoing plan maintenance, benefits communication, and employee access to claims and provider resources, positioning the application as the core benefits administration interface for Durham Public Schools.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2019 |
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Recruiting | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serenic Software | Legacy | Serenic Navigator for K-12 Education | Education ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Durham Public Schools implemented Serenic Navigator for K-12 Education. The Education ERP deployment centralized district finance and human resources recordkeeping and transaction processing across the Durham Public Schools central office and school sites, aligning the district’s financial management and human capital administration under a single application.
The implementation included the Serenic Financial and Human Resource System Software Extension, configured to deliver core financial management and human resources capabilities. Functional modules and capabilities implemented included general ledger and budgeting structures, accounts payable and receivable workflows, procurement requisition and approval flows, position control and employee records, and benefits and payroll-related data management, with role based access controls and reporting tailored to K-12 chart of accounts and compliance needs.
Operational rollout prioritized central finance and HR departments and extended system access to school site administrators and budget managers, accompanied by process standardization for requisition approvals and employee data governance. Serenic Navigator for K-12 Education was positioned to support districtwide fiscal controls, human capital management, and operational reporting, with governance protocols established for data stewardship and approval matrices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Durham Public Schools deployed Zoom to provide district-wide Audio Video and Web Conferencing capabilities. Zoom is embedded on the Durham Public Schools website to surface meeting links and virtual classroom access for teachers, students, families, and administrators, enabling public-facing meeting pages and direct join links from school and district pages.
The implementation emphasizes hosted web conferencing and meeting orchestration through Zoom Video Communications, leveraging standard Audio Video and Web Conferencing modules such as meeting hosting, webinar broadcasts, screen sharing and recording, participant management, and scheduling to support instructional delivery and district communications. Operational ownership is with the district IT organization, which provisions user accounts, controls access across schools and departments, and publishes meeting endpoints on the public website to provide district-wide web conferencing access.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Durham Public Schools
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Durham Public Schools Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Durham Public Schools IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Durham Public Schools digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Durham Public Schools Technographics
Durham Public Schools is a Education organization based in United States,
with around 2055 employees and annual revenues of $398.0 million.
Durham Public Schools operates a diverse technology stack with applications such as
Mark III BenAdmin Benefits Administration, Serenic Navigator for K-12 Education and Zoom,
covering areas like Benefits Administration, Education ERP and Audio Video and Web Conferencing.
Durham Public Schools has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mark III Insurance Services, Serenic Software and Zoom Video Communications.
Durham Public Schools recently adopted applications including
Freshservice in 2024, Elastic Email API in 2023 and Canvas LMS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Durham Public Schools’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Durham Public Schools’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Durham Public Schools technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.