Sydney, 2000, NSW,
Australia
Dymocks Books Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dymocks Books and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Dymocks Books employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dymocks Books has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2021, UKG Ready HR (ex Kronos Workforce Ready HR) for Core HR in 2023, AdvanceRetail for Retail Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dymocks Books is running and its propensity to invest more and deepen its relationship with Microsoft , Block (ex Square, Inc) , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dymocks Books revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dymocks Books intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready HR (ex Kronos Workforce Ready HR) | Core HR | HCM | n/a | 2023 | 2023 |
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AdvanceRetail Technology | Legacy | AdvanceRetail | Retail Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Dymocks Books implemented AdvanceRetail as a mobile all in one POS and payments solution in a project focused on reducing checkout queues during the holiday season, classifying the deployment under the POS and Payments category. The rollout targeted Australian retail stores and was timed to address peak in store transaction volumes, positioning AdvanceRetail as the primary checkout and payments front end for store staff.
The implementation configured AdvanceRetail to provide mobile point of sale functionality and integrated payments processing, with configuration centered on fast checkout flows and mobile device provisioning. Functional capabilities emphasized in the deployment included in store checkout, payment acceptance, and transaction routing, with AdvanceRetail serving as the application executing those retail checkout workflows.
AdvanceRetail was integrated with PaySuite for payments processing, enabling tokenized payment acceptance and card authorization through the PaySuite connection as described in vendor communications. Operational coverage extended across Dymocks retail locations in Australia and impacted store operations, cashier workflows, and customer facing checkout procedures.
Governance and rollout were scheduled to align with the holiday season peak, coordinating store operations and frontline staff training to adopt the new POS and payments workflows. The vendor announcement reported outcomes of faster transactions and an improved in store customer experience following the AdvanceRetail deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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