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E-Tech Technographics
E-Tech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by E-Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 E-Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that E-Tech has purchased the following applications: Microsoft 365 for Collaboration in 2021, Salesforce Service Cloud for Customer Support in 2015, Ionic Platform for Apps Development in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems E-Tech is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing E-Tech revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for E-Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
E-Tech Tech Stack and Enterprise Applications
E-Tech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, E-Tech implemented Microsoft 365 as its Collaboration platform for professional services operations. The deployment was provisioned in a single Microsoft 365 tenant to support all 25 employees, with tenant-level administration and account provisioning managed internally.
The Microsoft 365 deployment leverages core Collaboration capabilities typical of the category, including Microsoft 365 email for domain mail routing, SharePoint Online for document libraries, OneDrive for endpoint file sync, and Microsoft Teams for synchronous collaboration and meetings. Exchange Online is configured to route website contact form messages through Office 365 Mail, reflecting the company website configuration.
E-Tech uses Microsoft 365 to support business functions including service delivery, internal IT administration, and employee productivity workflows. Governance is enforced at the tenant level through standard account provisioning and mailbox routing rules, with operational scope confined to the United States small-business environment.
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E-Tech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Salesforce Sales Cloud | Salesforce Service Cloud | Customer Support | CRM | Direct from vendor | 2015 | 2015 |
In 2015, E-Tech migrated from Salesforce Sales Cloud to Salesforce Service Cloud. The deployment was cloud based and purchased and implemented direct from vendor, targeting Customer Support capabilities for the United States based professional services firm of 25 employees.
E-Tech implemented core Salesforce Service Cloud capabilities including case management, a knowledge base, the service console, omni-channel routing, entitlement and SLA tracking, and reporting dashboards to support structured ticket handling. Data consolidation and migration moved accounts, contacts, and historical activity from Salesforce Sales Cloud into Salesforce Service Cloud to ensure cases linked to existing customer records. Operational coverage focused on the customer service and operations teams, and governance work redefined case lifecycle, escalation rules, and role based access with ongoing configuration and administration handled through the vendor channel.
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Marketing Automation | CRM |
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2016 | 2016 |
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E-Tech PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ionic | Legacy | Ionic Platform | Apps Development | PaaS | n/a | 2016 | 2016 |
In 2016, E-Tech implemented the Ionic Platform to support Apps Development and to accelerate cross-platform mobile and responsive web experiences. The Ionic Platform was established as the primary front-end framework for hybrid application interfaces, with an emphasis on reusable UI component libraries and web-to-native packaging consistent with Apps Development best practices. E-Tech’s public presence indicates use of Ionicon on their website as part of the visual component set.
The deployment was scoped to a compact engineering and product delivery function, integrating Ionic Platform artifacts into front-end code repositories and continuous build workflows to produce both web and packaged mobile outputs. Functional capabilities centered on component-driven UI, themeable styling systems, and iconography supplied via Ionicon to maintain consistent branding across touchpoints. Governance relied on repository-level documentation and component standards to guide client project delivery and internal maintenance within the company’s Apps Development workstreams.
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E-Tech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at E-Tech
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Apps Being Evaluated by E-Tech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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