AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

EarthLink Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2000 2000
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
GumGum Legacy GumGum Artificial Intelligence Marketing AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2004 2004
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Metaswitch Networks Legacy Metaswitch Cloud Contact Center Call Center CRM n/a 2016 2016 In 2016 EarthLink implemented Metaswitch Cloud Contact Center as a core element of its Call Center offerings. The Metaswitch Cloud Contact Center, powered by Telax, was delivered as an EarthLink Hosted Contact Center solution that had been deployed in early 2015 and implemented with several mid-market and enterprise clients. The deployment emphasized a hosted cloud architecture that combined Metaswitch Cloud Contact Center platform capabilities with EarthLink network services to provide voice centric contact center functions. Configuration and operational focus included inbound call handling, queue management and agent routing to support help desk, customer service, sales and billing departments. Integration with EarthLink’s best-in-class network was central to the implementation, intended to ensure high voice quality and reliability for business customers while keeping EarthLink’s capital expenses and support costs low. Operational scope targeted mid-market and enterprise clients through EarthLink’s managed services portfolio.
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2022 2022
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2005 2005
Marketing Automation CRM 2006 2006
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at EarthLink
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by EarthLink Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD EarthLink Technographics

EarthLink is a Communications organization based in United States, with around 274 employees and annual revenues of $176.0 million.

EarthLink operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, GumGum and Metaswitch Cloud Contact Center, covering areas like Application Hosting and Computing Services, Artificial Intelligence Marketing and Call Center.

EarthLink has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, GumGum and Metaswitch Networks.

EarthLink recently adopted applications including Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Voyado in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of EarthLink’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates EarthLink’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete EarthLink technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.