Blountville, 37617-4729, TN,
United States
East Tennessee Mutual Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by East Tennessee Mutual Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 East Tennessee Mutual Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that East Tennessee Mutual Insurance has purchased the following applications: BriteCore Claims Management for Insurance Claims Management in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, WordPress for Web Content Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems East Tennessee Mutual Insurance is running and its propensity to invest more and deepen its relationship with BriteCore , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing East Tennessee Mutual Insurance revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for East Tennessee Mutual Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BriteCore | Legacy | BriteCore Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, East Tennessee Mutual Insurance implemented BriteCore Claims Management as a unified cloud solution. The implementation consolidated quoting, an agent portal, and claims administration into a single platform and was completed within the same year, with claims explicitly managed inside BriteCore and aligned to the Insurance Claims Management category.
The BriteCore Claims Management deployment included configuration of quoting workflows, the carrier-facing agent portal, and claims administration modules, with claims intake and adjudication processes managed inside the platform. Standard Insurance Claims Management capabilities such as workflow orchestration, reporting, and linked policy-to-claims records were configured to support underwriting and claims operations.
Operational coverage focused on East Tennessee Mutuals United States operations, using the cloud platform to coordinate agent engagement and claims administration across core business functions. Integrations unified quoting, agent portal access, policy data, and claims records within BriteCore to reduce fragmentation between front-office sales and back-office claims processing.
Governance and rollout were completed within the same calendar year, reorienting processes for underwriting, agency operations, and claims administration. The vendor case study reports faster renewals, improved reporting, completion of two mergers, and nearly tripled direct written premium after going live.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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