Northampton, 01060-3922, MA,
United States
Eastside Grill Technographics
Eastside Grill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastside Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Eastside Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastside Grill has purchased the following applications: UReserv for Restaurant Management in 2014, FullStory for Customer Experience in 2022, Sentry for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastside Grill is running and its propensity to invest more and deepen its relationship with UReserv , FullStory , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastside Grill revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastside Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eastside Grill Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UReserv | Legacy | UReserv | Restaurant Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Eastside Grill implemented UReserv as its online reservation platform. UReserv is embedded on the restaurant website and provides Restaurant Management capabilities for front-of-house dining operations, enabling the site booking interface and backend reservation controls to be used by staff.
The implementation centers on a web-embedded booking widget, a booking calendar, guest list and table management workflows consistent with Restaurant Management systems, configured for a single-site, front-of-house operational model. The UReserv instance centralizes reservation entries and schedule visibility for hosts and managers and connects the website booking flow to internal reservation controls, with governance focused on reservation status workflows, host access controls and manager-level availability adjustments.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Eastside Grill
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eastside Grill Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||