EasyRoommate/Vivastreet Technographics
EasyRoommate/Vivastreet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EasyRoommate/Vivastreet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 EasyRoommate/Vivastreet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EasyRoommate/Vivastreet has purchased the following applications: 8x8 Contact Center for Call Center in 2013, Akamai CDN for Content Delivery Network in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EasyRoommate/Vivastreet is running and its propensity to invest more and deepen its relationship with 8x8, Inc. , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EasyRoommate/Vivastreet revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EasyRoommate/Vivastreet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EasyRoommate/Vivastreet Tech Stack and Enterprise Applications
EasyRoommate/Vivastreet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2013 | 2013 |
In 2013, EasyRoommate and Vivastreet deployed 8x8 Contact Center, a Call Center solution, completing the full integration in 52 days with no disruption to service. The rapid rollout preserved live customer coverage, ensuring no calls were missed during the transition and enabling business as usual for customers and agents alike.
The implementation centralized a cloud-based Virtual Contact Centre capability, provisioning local telephone numbers globally and enabling skill-based and language-based call routing to the appropriate agent. 8x8 Contact Center was configured to support remote agent connectivity, improving call quality and reducing customer transfers by routing based on agent skills and language, and it introduced the ability to measure call resolution times.
Operational integrations included a direct integration of 8x8’s Virtual Contact Centre with EasyRoommate and Vivastreet customer databases, allowing the organisation to track repeat calls, correlate call volumes with enquiry types, and retain call metadata for reporting. The cloud deployment extended agent availability across time zones, enabling agents to work remotely while keeping customer service coverage aligned with the companies’ geographic footprint.
Governance and process changes focused on using the new reporting and routing capabilities to inform agent preparation and call handling workflows, and to analyse wider customer service trends. The stated benefits included strengthening global customer experience through cost effective localised numbers, higher call quality, reduced transfers and improved visibility into resolution times, all delivered without service disruption during the 2013 deployment.
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EasyRoommate/Vivastreet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2019 | 2019 |
In 2019, EasyRoommate/Vivastreet deployed Akamai CDN as its Content Delivery Network to deliver website content. The deployment focused on using Akamai CDN to cache and serve site assets from edge locations for the EasyRoommate public website.
Configuration centered on standard CDN functional modules, including edge caching for static assets, dynamic site acceleration for HTML and API responses, TLS termination at the edge, and cache-control policy enforcement. Implementation work included defining TTL and cache-key rules, origin shielding behavior, and rules for selective cache bypass for authenticated sessions.
Operational integrations were limited to the website stack, with Akamai CDN integrated against the platform origin web servers via DNS and origin fetch configurations, and with cache invalidation tied into release procedures and CI pipelines. Log forwarding and basic delivery telemetry were configured to feed monitoring and incident workflows used by platform and operations teams.
Governance emphasized operational processes for purge requests, cache policy change control, and staged configuration rollouts to reduce user exposure during policy updates. Responsibility for CDN configuration and ongoing management was assigned to the platform operations and engineering teams, with monitoring and alerting used to coordinate changes across deployments.
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IT Decision Makers and Key Stakeholders at EasyRoommate/Vivastreet
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Apps Being Evaluated by EasyRoommate/Vivastreet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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