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EBANX
Location
Marechal Deodoro, 630, Praça San Marco,
Curitiba, 80010-010,
Brazil
Website
https://www.ebanx.com/
Phone
n/a
Artw industry
Banking and Financial Services
Employee
Revenue

EBANX Technographics

EBANX Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by EBANX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 EBANX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that EBANX has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Pendo Web Analytics for Analytics and BI in 2023, Arc by Circle Technology Services for Blockchain Platform in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems EBANX is running and its propensity to invest more and deepen its relationship with HubSpot , Pendo.io , Circle Internet Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing EBANX revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EBANX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

EBANX Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pendo.io Legacy Pendo Web Analytics Analytics and BI Analytics and BI n/a 2023 2023
In 2023 EBANX implemented Pendo Web Analytics as part of its Analytics and BI tooling for the Merchant Area supporting its payments and finance product. The deployment focused on in‑product instrumentation within the Merchant Area, aligning Pendo Web Analytics with in‑app Guides and NPS to capture behavioral data and user feedback across merchant workflows.
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Circle Internet Group Legacy Arc by Circle Technology Services Blockchain Platform Blockchain n/a 2025 2025
In 2025, EBANX engaged as a launch participant for Arc by Circle Technology Services finance/payments to explore integrating stablecoin-native rails for payments, merchant acceptance, and treasury use cases across Brazil and the region. Arc by Circle Technology Services was evaluated as a rails and FX layer to support tokenized settlement and cross-border FX flows for merchant receipts and treasury operations. The engagement positioned EBANX to test merchant acceptance workflows and treasury settlement orchestration using stablecoin liquidity. Implementation work focused on merchant payments and treasury capability patterns typical of stablecoin-native platforms, including tokenized payment rails, onchain settlement orchestration, and FX conversion workflows. Configurations emphasized merchant acceptance flows, settlement routing into treasury pools, and transaction tracing for reconciliation, reflecting functional modules aligned to Arc by Circle Technology Services. These configuration choices map directly to finance and payments functional terminology used by EBANX. Operational coverage targeted EBANX finance, payments, and merchant operations teams across Brazil and adjacent regional merchant segments, with testing conducted under controlled launch participant conditions and phased integration into existing merchant onboarding and treasury processes. Governance concentrated on compliance controls, operational procedures for stablecoin custody and settlement, and workflow coordination between merchant acceptance and treasury functions. The engagement remained scoped to exploratory integration and pilot validation within Circle's launch participant framework.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2023 2023
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2016 2016
Customer Experience CRM 2019 2019
Customer Support CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at EBANX
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by EBANX Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD EBANX Technographics

EBANX is a Banking and Financial Services organization based in Brazil, with around 700 employees and annual revenues of $120.0 million.

EBANX operates a diverse technology stack with applications such as Hubspot Live Chat, Pendo Web Analytics and Arc by Circle Technology Services, covering areas like Chatbots and Conversational AI, Analytics and BI and Blockchain Platform.

EBANX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, Pendo.io and Circle Internet Group.

EBANX recently adopted applications including Arc by Circle Technology Services in 2025, Atlassian Jira Service Desk in 2024 and Pendo Web Analytics in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of EBANX’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates EBANX’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete EBANX technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.