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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

eChannelling Sri Lanka Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2023 2023
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TS Technologies Legacy TS Customer Feedback Customer Experience CRM n/a 2013 2013
In 2013, TS Technologies implemented TS Customer Feedback for eChannelling Sri Lanka. The deployment targeted patient channeling and experience across healthcare locations in Sri Lanka as a Customer Experience initiative, linking eChannelling Sri Lanka, TS Customer Feedback, Customer Experience, and patient channeling operations. The implementation combined the TS Customer Feedback application with queue management and digital-signage components to support real-time queuing, token issuance and patient feedback capture at point of service. Functional configuration emphasized queue management and customer feedback modules, enabling staff-facing queue orchestration and patient-facing feedback prompts on clinic displays. The TS Customer Feedback application was set up to capture both scored responses and transactional feedback aligned with in-clinic workflows. Operational scope covered multiple eChannelling-managed healthcare sites in Sri Lanka, with the solution affecting front desk, reception, and patient flow processes. Governance focused on configuring queue rules and feedback collection workflows within the TS Customer Feedback solution, while local operations teams handled day to day queue terminal and digital-signage use. According to the vendor testimonial, the combined queue and feedback deployment produced reported reductions in waiting times and improvements in patient channeling and satisfaction.
Tag Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
React Legacy React Apps Development PaaS n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Web Application Firewalls (WAF) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at eChannelling Sri Lanka
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by eChannelling Sri Lanka Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD eChannelling Sri Lanka Technographics

eChannelling Sri Lanka is a Healthcare organization based in Sri Lanka, with around 34 employees and annual revenues of $1.0 million.

eChannelling Sri Lanka operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), TS Customer Feedback and React, covering areas like Collaboration, Customer Experience and Apps Development.

eChannelling Sri Lanka has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, TS Technologies and React.

eChannelling Sri Lanka recently adopted applications including Imperva Sonar in 2025, Slack Connect in 2024 and Google Workspace (Formerly Google G-Suite) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of eChannelling Sri Lanka’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates eChannelling Sri Lanka’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete eChannelling Sri Lanka technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.