Echo Group
1851 Madison Ave Ste 710,
Council Bluffs, 51503-3602, IA,
United States
Council Bluffs, 51503-3602, IA,
United States
1 712-322-4120
Distribution
Echo Group Technographics
Echo Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Echo Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Echo Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Echo Group has purchased the following applications: Billtrust Payment for Payment Processing in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Billtrust eCommerce (ex Second Phase) for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Echo Group is running and its propensity to invest more and deepen its relationship with Billtrust , Cisco Systems , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Echo Group revenues, which have grown to $317.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Echo Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Echo Group Tech Stack and Enterprise Applications
Echo Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Billtrust | Legacy | Billtrust Payment | Payment Processing | ERP | n/a | 2021 | 2021 |
Echo Group implemented Billtrust Payment in 2021 to provision online invoice payment and customer payment acceptance directly on its public website in the United States. Billtrust Payment is deployed as the customer facing payment portal and electronic invoice presentment channel embedded into Echo Group's site.
The Billtrust Payment deployment leverages Payment Processing capabilities such as hosted payment pages, card and ACH acceptance workflows, and customer self service payment portals, aligning with accounts receivable automation functionality. The configuration centralizes payment capture, supports electronic remittance and reconciliation workflows, and standardizes invoicing presentment for finance and customer service teams.
Operationally the implementation impacts Echo Group's finance function and accounts receivable operations, with customer facing billing flows routed to the website payment pages. Governance updates were required to route online payments through the Billtrust Payment portal and to reconcile web collected funds with internal billing records, while integrations concentrate on the website hosted payment interfaces for invoice presentment and payment capture.
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Echo Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Echo Group implemented Cisco Webex Meetings to add Audio Video and Web Conferencing capabilities to its public website. The deployment embeds Cisco Webex Meetings into the corporate site to enable browser based participant join, hosted video and audio sessions, screen sharing, meeting recording, and participant controls for customer facing engagements and internal collaboration.
Architecturally the implementation is web centric, using Cisco Webex Meetings as a cloud delivered conferencing layer surfaced directly on the website to facilitate external customer meetings and supplier interactions while supporting collaboration across distribution, sales, and support functions. Governance centered on operationalizing meeting orchestration through the website interface and standardizing conferencing workflows for external sessions, with configuration focused on meeting security and participant management features native to Cisco Webex Meetings.
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Collaboration | Collaboration |
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2022 | 2022 |
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Echo Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Billtrust | Legacy | Billtrust eCommerce (ex Second Phase) | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Echo Group implemented Billtrust eCommerce (ex Second Phase) on its public website. The implementation places Billtrust eCommerce into Echo Group’s online sales channel, reflecting an eCommerce deployment for a United States distribution company with centralized web order capture.
The Billtrust eCommerce (ex Second Phase) deployment was configured to deliver core eCommerce capabilities, including online product catalog presentation, shopping cart and checkout workflows, customer account and order history pages, and B2B-oriented account pricing and catalog segmentation. Configuration work emphasized catalog management and customer-specific commerce flows consistent with distribution use cases.
Operational coverage centered on the corporate website and supporting sales and customer service functions, enabling web-native order capture and customer self-service. The deployment integrated into Echo Group’s digital storefront and order processing pathways, aligning web orders with internal order management and fulfillment processes without naming specific backend systems.
Governance and rollout followed a phased approach implied by the application name, with ownership established for catalog updates, pricing governance, and web order handling procedures. Ongoing operational controls focused on maintaining catalog accuracy and account-level commerce rules as part of standard eCommerce operational practices.
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Echo Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Echo Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Echo Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Echo Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Echo Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Echo Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Echo Group Technographics
Echo Group is a Distribution organization based in United States,
with around 400 employees and annual revenues of $317.0 million.
Echo Group operates a diverse technology stack with applications such as
Billtrust Payment, Cisco Webex Meetings and Billtrust eCommerce (ex Second Phase),
covering areas like Payment Processing, Audio Video and Web Conferencing and eCommerce.
Echo Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Billtrust and Cisco Systems.
Echo Group recently adopted applications including
Zoho Mail in 2022, Twilio Sendgrid in 2022 and Billtrust Payment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Echo Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Echo Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Echo Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.