Petach Tikvah, 49517,
Israel
ECI Telecom Technographics
ECI Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ECI Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 ECI Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ECI Telecom has purchased the following applications: Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ECI Telecom is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ECI Telecom revenues, which have grown to $490.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ECI Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ECI Telecom Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, ECI Telecom implemented Microsoft 365 to provide enterprise Collaboration across the organization. The deployment of Microsoft 365 for Collaboration is surfaced on ECI Telecom's public website and serves as the company’s cloud productivity and collaboration platform.
The implementation aligned common Collaboration capabilities, including enterprise email, document management, team chat and meeting services, consistent with Microsoft 365 modules such as Exchange Online, SharePoint Online, Teams and OneDrive for Business. Operational coverage targeted product, engineering and corporate functions, with tenant-level administration, identity and access policies and content governance workflows used to manage collaboration spaces, intranet provisioning and document lifecycle processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, ECI Telecom deployed DocuSign eSignature as its Digital Signing solution embedded on its corporate website to capture electronic approvals and signatures directly from external users. The deployment places DocuSign eSignature at the front end of customer-facing workflows, enabling signed acceptance and form completion through web-hosted signing sessions.
The implementation leverages core DocuSign eSignature capabilities typical of the Digital Signing category, including embedded signing sessions, template-driven envelope creation, signer authentication options, automated email notifications, and system-generated audit trails. Administration is provisioned through template and user management, enabling centralized control over signature fields, routing order, and notification logic while preserving a persistent compliance record for each envelope.
Operationally the solution is integrated into the website layer via API and embedded signing flows, supporting customer and partner interactions that require legally binding signatures. Governance focuses on centralized template ownership, role-based administration for Legal and commercial teams, enforced authentication and audit logging, and standardization of signing workflows to reduce manual signature handling across online customer engagement channels.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, ECI Telecom deployed Zoominfo Platform on their website. The implementation is positioned as an Account Based Marketing capability to support account centric demand generation and prospect engagement directly from web traffic and form interactions.
The Zoominfo Platform deployment focuses on website-based visitor identification and real-time contact and firmographic enrichment, combining intent signal capture with orchestration of target account lists and lead to account matching. Implementation work centered on embedding web instrumentation for visitor tracking, enabling automated enrichment of inbound interactions and powering segmentation for account focused campaigns.
Operational ownership spans marketing and demand generation, with downstream handoff to sales enablement and account teams through enriched contact records and account profiles. Governance emphasis includes consent and data accuracy controls for web captured data, plus revised lead routing and ABM segmentation workflows to operationalize account based marketing driven by the Zoominfo Platform.
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ECI Telecom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ECI Telecom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||