AI Buyer Insights:

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

eClinicalWorks
Location
2 Technology Drive,
Westborough, 1581, MA,
United States
Website
https://www.eclinicalworks.com/
Phone
1 866-888-6929
Artw industry
Professional Services
Employee
Revenue

eClinicalWorks Technographics

eClinicalWorks Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by eClinicalWorks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 eClinicalWorks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that eClinicalWorks has purchased the following applications: Intelliob Accord eHR for Core HR in 2020, LiveChat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems eClinicalWorks is running and its propensity to invest more and deepen its relationship with Intelliob Technologies , UKG , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing eClinicalWorks revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eClinicalWorks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

eClinicalWorks Tech Stack and Enterprise Applications

eClinicalWorks HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intelliob Technologies Legacy Intelliob Accord eHR Core HR HCM n/a 2020 2020
In 2020, eClinicalWorks implemented Intelliob Accord eHR. Intelliob Accord eHR is a Core HR application that eClinicalWorks adopted to centralize employee master data and administrative HR functions for its roughly 6,000 person organization. The implementation is listed on the vendor client roster. The deployment emphasized core HRIS capabilities, including employee records management, benefits administration, position and organizational management, manager and employee self service, and standard HR reporting and compliance workflows. Configuration work focused on role based access control and process automation for onboarding and offboarding, aligning with common Core HR operational terminology. Talent lifecycle management and time and attendance capability were addressed to consolidate personnel data and orchestrate HR processes. Operational scope targeted corporate HR and people operations, centralizing HR administration across the organization rather than maintaining isolated point solutions. The architecture was positioned as a centralized HR platform to support operational workflows and consolidated reporting. Governance changes reflected category practice, with formalized HR workflows and system based authorization controls to support ongoing HR administration.
Recruiting, Applicant Tracking System HCM 2020 2020
eClinicalWorks AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, eClinicalWorks implemented LiveChat, deploying LiveChat as a Chatbots and Conversational AI application on their public website to enable real-time visitor engagement and patient-facing support. The deployment centers on the LiveChat web widget embedded across site pages, providing browser-based chat sessions routed to centralized LiveChat agent consoles and leveraging the LiveChat cloud service for session management and transcript storage. Configuration emphasized standard Chatbots and Conversational AI capabilities including real-time messaging, canned responses, visitor context capture, and operator presence management, aligned to common conversational workflows. Operational scope covers support and patient engagement teams using the LiveChat console, with governance focused on availability schedules, chat-handling workflows, escalation protocols, and transcript retention policies managed within the LiveChat platform.
eClinicalWorks Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, eClinicalWorks implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing solution and is embedded on the eClinicalWorks website to provide web-accessible meeting sessions for clients, partners, and internal teams. This positions eClinicalWorks Cisco Webex Meetings as the primary Audio Video and Web Conferencing platform supporting client engagement and professional services delivery. The deployment uses core conferencing capabilities such as scheduled meetings, HD audio and video, screen sharing, browser-based join and meeting recording, surfaced through the company website meeting workflows. Operational ownership and scheduling workflows are aligned between Professional Services and IT for centralized meeting provisioning, user access management, and administrative control. The implementation emphasizes web-based meeting orchestration on the eClinicalWorks site and the Cisco Webex Meetings application as the interface for client-facing and internal collaboration.
Collaboration Collaboration 2018 2018
eClinicalWorks Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
eClinicalWorks CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2021 2021
eClinicalWorks ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2020 2020
eClinicalWorks TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
eClinicalWorks PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Test Automation Platform PaaS 2020 2020
Test Automation Platform PaaS 2020 2020
Test Automation Platform PaaS 2020 2020
Test Automation Platform PaaS 2021 2021
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
eClinicalWorks IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2014 2014
eClinicalWorks CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at eClinicalWorks

First Name Last Name Title Function Department Email Phone
VP of Technology & QA VP IT
Engineering Manager Manager IT
Director Of Quality Director IT
Quality Manager Manager IT
Show All Contacts

Apps Being Evaluated by eClinicalWorks Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eClinicalWorks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eClinicalWorks digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD eClinicalWorks Technographics
eClinicalWorks is a Professional Services organization based in United States, with around 6000 employees and annual revenues of $1.10 billion.
eClinicalWorks operates a diverse technology stack with applications such as Intelliob Accord eHR, LiveChat and Cisco Webex Meetings, covering areas like Core HR, Chatbots and Conversational AI and Audio Video and Web Conferencing.
eClinicalWorks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intelliob Technologies, LiveChat, Inc. and Cisco Systems.
eClinicalWorks recently adopted applications including Magnite (ex Rubicon Project) in 2022, DocuSign eSignature in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eClinicalWorks’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates eClinicalWorks’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eClinicalWorks technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.