eDataSource
352 7th Avenue, Suite 600,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 212-514-8900
Professional services
eDataSource Technographics
eDataSource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eDataSource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 eDataSource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eDataSource has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2021, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eDataSource is running and its propensity to invest more and deepen its relationship with Chargebee , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eDataSource revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eDataSource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eDataSource Tech Stack and Enterprise Applications
eDataSource ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2021 | 2021 |
In 2021, eDataSource implemented Chargebee as its Subscription and Recurring Billing solution, deploying the application on its public website to manage paid subscription flows for its professional services offerings. Chargebee functions as the customer-facing billing and subscription management layer, capturing checkout interactions and orchestrating recurring billing schedules through hosted checkout and subscription lifecycle controls. The deployment reflects a compact, web-first billing architecture appropriate for a 50 employee business, emphasizing embedded billing controls rather than extensive multi-system orchestration.
Functional capabilities implemented center on subscription lifecycle management, recurring invoicing, hosted checkout, and a customer self-service portal for plan changes and cancellations, with Chargebee used to centralize billing operations. Operational scope is website-centric, impacting finance, revenue operations, and customer success workflows, and governance focuses on subscription plan configuration, checkout rule sets, and billing cycle policies. The narrative restates Chargebee and the Subscription and Recurring Billing Apps Category to clarify the relationship between eDataSource Chargebee Subscription and Recurring Billing business function.
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eDataSource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, eDataSource implemented Zoom to provide Audio Video and Web Conferencing capabilities on its corporate website. The deployment uses Zoom as a cloud-hosted SaaS application embedded into public-facing pages to support live meetings, client engagement, and real-time interactions with external participants.
Zoom functionality in place includes multi-party video meetings, webinar-style broadcasts, screen sharing, session recording, participant management, and scheduling workflows, applied across sales, client services, and internal collaboration. Operational governance is centered on SaaS account provisioning, access control, and web-embedded meeting orchestration, with meetings routed through website pages to streamline external attendee access and internal scheduling processes.
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Collaboration | Collaboration |
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2012 | 2012 |
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eDataSource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, eDataSource implemented Hotjar on its public website as a Customer Experience solution, instrumenting the site to collect behavioral analytics and direct user feedback. Hotjar was deployed to provide session recordings and page level behavior capture across client facing pages and lead generation flows, giving marketing and UX stakeholders visibility into user journeys. The implementation focused on website level instrumentation rather than embedded enterprise modules, with the Hotjar JavaScript snippet placed in site templates to enable continuous data collection. Use of Hotjar was positioned to support digital marketing and product teams analyzing visitor behavior and lead conversion paths.
Configuration emphasized Customer Experience functional capabilities common to Hotjar, including heatmaps, session recordings, funnel analysis and page surveys, supplemented by event tagging for key conversion pages. The deployment design included consent handling and privacy controls at collection points, role based access to Hotjar dashboards for analysts, and an operational cadence for reviewing instrumentation to keep tracking aligned to marketing and customer success workflows. Ownership and analytics workflows were centralized within marketing and product functions, with output used to prioritize UX adjustments and content changes on the website. Documentation of tagging and dashboard access was maintained to support governance and ongoing iteration of the Hotjar implementation.
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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eDataSource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at eDataSource
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | Finance | |
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Sr Software Engineer | Manager | IT | |
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Senior Engineering Manager | Manager | R&D | |
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Senior Devops Engineer | Manager | IT | |
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COO | CXO | Finance | |
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Apps Being Evaluated by eDataSource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eDataSource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eDataSource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD eDataSource Technographics
eDataSource is a Professional services organization based in United States,
with around 50 employees and annual revenues of $10.0 million.
eDataSource operates a diverse technology stack with applications such as
Chargebee, Zoom and Hotjar,
covering areas like Subscription and Recurring Billing, Audio Video and Web Conferencing and Customer Experience.
eDataSource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Chargebee, Zoom Video Communications and Contentsquare.
eDataSource recently adopted applications including
Chargebee in 2021, Fastly in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eDataSource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates eDataSource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eDataSource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.