Saint-Jean, 97133,
United States
Eden Rock Saint Barthélemy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eden Rock Saint Barthélemy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Eden Rock Saint Barthélemy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eden Rock Saint Barthélemy has purchased the following applications: Selfbook Direct for Reservation and Booking Management in 2021, Microsoft 365 for Collaboration in 2015, PubMatic for Digital Advertising Platform in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eden Rock Saint Barthélemy is running and its propensity to invest more and deepen its relationship with Selfbook , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eden Rock Saint Barthélemy revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eden Rock Saint Barthélemy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Selfbook | Legacy | Selfbook Direct | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
Eden Rock Saint Barthélemy implemented Selfbook Direct in 2021 for Reservation and Booking Management, deploying the vendor’s direct booking platform across its Caribbean property to prioritize direct reservations and onsite payment capture. The deployment targeted the hotel’s front office and revenue management functions, aligning booking workflows with a direct sales channel focus suitable for a hospitality operator of its size.
Selfbook Direct was configured to operate as the primary reservation and booking engine, leveraging Selfbook payment and conversion features implied by the case study to streamline booking flows and payment authorization during checkout. Functional capabilities implemented include online reservation capture, on-property booking management, and conversion optimization controls, with configuration centered on maximizing direct channel conversion and payment acceptance.
Operational scope covered the property’s reservations and revenue processes, with go-live outcomes observed in the first months after rollout. The implementation produced a reported 43% lift in direct revenue and an 87.9% increase in conversion rate during the initial post-go-live period, demonstrating measurable gains in direct booking performance tied to the Selfbook Direct Reservation and Booking Management deployment.
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PubMatic | Legacy | PubMatic | Digital Advertising Platform | CRM | n/a | 2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Apps Development | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Domain Name System (DNS) | IaaS |
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2012 | 2012 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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