Edenred UK
50 Vauxhall Bridge Road,
London, SW1V 2RS,
United Kingdom
London, SW1V 2RS,
United Kingdom
44 84 3453 0206
Banking and Financial Services
Edenred UK Technographics
Edenred UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Edenred UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Edenred UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edenred UK has purchased the following applications: Infor SunSystems for ERP Financial in 2017, EpiServer CMS for Web Content Management in 2013, Infinity Call Tracking for Call Tracking and Recording in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edenred UK is running and its propensity to invest more and deepen its relationship with Infor , Optimizely , Infinity Tracking or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edenred UK revenues, which have grown to $1.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edenred UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Edenred UK Tech Stack and Enterprise Applications
Edenred UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Edenred UK implemented Infor SunSystems as its ERP Financial application. The deployment targeted core finance and accounting functions to establish a single accounting ledger and control framework for statutory and management reporting.
Implementation work focused on configuring Infor SunSystems general ledger structures and reporting dimensions to support multi entity accounting and period close orchestration. Configuration activities included chart of accounts design, intercompany tagging and period end controls aligned with ERP Financial best practices. Automation of recurring entries and validation checks was applied to reduce manual reconciliation during close cycles.
A central deliverable was the mapping between the accounting system SUN and the reporting system FIRST, establishing field level mappings, transformation rules and scheduled data extracts to feed FIRST for consolidation and analysis. Integration design emphasized GL to reporting dimension reconciliation, journal level traceability and clear ownership by finance and reporting teams in the United Kingdom. Governance incorporated mapping version control and reconciliation workflows to ensure consistent reporting feeds into FIRST.
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Edenred UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Edenred UK deployed EpiServer CMS to manage content on its corporate website. EpiServer CMS is implemented as the organization’s Web Content Management platform and is the central application for authoring and publishing public-facing web pages.
The Optimizely EpiServer CMS implementation emphasizes core Web Content Management capabilities, including template-driven page composition, content authoring and editing, publishing workflows, role-based permissions, content versioning, and digital asset management. Configuration work focused on page templates, editorial workflows and scheduling to support frequent marketing updates and campaign content, aligned with standard Web Content Management functional patterns.
Operational ownership sits with Edenred UK’s marketing and digital teams, with the platform serving the United Kingdom public website. Governance was structured around staged editorial review and approval workflows, version control and role segmentation for authors and editors to maintain content quality and publishing cadence.
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Edenred UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
In 2017, Edenred UK deployed Infinity Call Tracking on its website. Edenred UK implemented Infinity Call Tracking, a Call Tracking and Recording application, to capture and attribute voice interactions originating from digital channels.
The implementation used Infinity Call Tracking modules for dynamic number insertion and session-level attribution to link web sessions to subsequent phone calls, and call recording capabilities to retain conversation audio and metadata. Configuration included analytics dashboards and reporting for inbound call volume, source attribution, and call duration, supporting marketing campaign measurement and contact handling workflows. The Infinity Call Tracking application was instrumented to capture call-level metadata and recordings alongside web event data to enable cross-channel analysis.
Operational ownership rested with digital marketing and contact center teams, with the solution deployed on the public website across Edenred UK. Governance controls included role-based access to recordings and retention policies designed to meet financial services recording considerations, and the system was integrated into routine quality review and agent coaching processes.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Edenred UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2014 | 2014 |
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Edenred UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Edenred UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Edenred UK
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CFO | CXO | Finance | |
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IT Director | Director | IT | |
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Head of IT | Director | IT | |
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Apps Being Evaluated by Edenred UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Edenred UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Edenred UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Edenred UK Technographics
Edenred UK is a Banking and Financial Services organization based in United Kingdom,
with around 3000 employees and annual revenues of $1.51 billion.
Edenred UK operates a diverse technology stack with applications such as
Infor SunSystems, EpiServer CMS and Infinity Call Tracking,
covering areas like ERP Financial, Web Content Management and Call Tracking and Recording.
Edenred UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Optimizely and Infinity Tracking.
Edenred UK recently adopted applications including
Salesforce Pardot in 2021, OneTrust Cookie Consent in 2021 and OneTrust CookiePro in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Edenred UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Edenred UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Edenred UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.