Edgewood Health Network
39 Pleasant Blvd., 3rd Floor,
Toronto, M4T 1K2, ON,
Canada
Toronto, M4T 1K2, ON,
Canada
1 888-202-3531
Healthcare
Edgewood Health Network Technographics
Edgewood Health Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Edgewood Health Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Edgewood Health Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edgewood Health Network has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edgewood Health Network is running and its propensity to invest more and deepen its relationship with Intuit , Affirm , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edgewood Health Network revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edgewood Health Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Edgewood Health Network Tech Stack and Enterprise Applications
Edgewood Health Network ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, Edgewood Health Network implemented Intuit Quickbooks Enterprise to support core financial operations. The deployment centered on invoicing workflows used to prepare invoices using Quickbooks and manage accounts receivable within a small Canadian healthcare provider with approximately 70 employees. Intuit Quickbooks Enterprise was adopted as the primary ERP Financial system for billing and financial recordkeeping.
Configuration work focused on billing templates, invoice generation, customer records, and chart of accounts to align clinic and patient billing practices, with role based user access and basic financial reporting for monthly financial close. The implementation emphasized accounts receivable processing and ledger posting while embedding invoice lifecycle and payment application terminology into day to day finance operations. Governance was delivered through finance team workflows for invoice creation and approval, standardized billing procedures, and centralized recordkeeping in Intuit Quickbooks Enterprise.
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Payment Processing | ERP |
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2020 | 2020 |
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Edgewood Health Network AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Edgewood Health Network implemented Drift AI Chatbot on its public website. The deployment uses Drift AI Chatbot, classified under the Chatbots and Conversational AI category, to provide a web-embedded conversational interface that supports patient engagement, appointment intake, and front-desk interactions.
Implementation focused on configuring conversational workflows and intent-based routing, combining automated FAQ responses, form-driven intake flows, and live handoff triggers to clinic staff. The Drift AI Chatbot is delivered as a cloud-hosted website widget, with administrative configuration handled by clinical administration and front-desk teams who manage conversation ownership, escalation procedures, and response governance including defined content ownership and SLA expectations.
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Edgewood Health Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Edgewood Health Network implemented Microsoft 365 to support Collaboration across its organization. The deployment positioned Microsoft 365 as the primary Collaboration platform for email, team messaging, and centralized document management across clinical support, administration, and front-office functions. Edgewood Health Network Microsoft 365 Collaboration supports internal coordination and content workflows while aligning core communication channels into a single SaaS suite.
The implementation leverages cloud-hosted Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Azure Active Directory for identity and access management. Configuration emphasis included email routing, document libraries and permission models, team channel structures for cross-functional communication, and Office client access to cloud-hosted files. Edgewood Health Network references Microsoft 365 on their public website, indicating the suite is both an internal collaboration backbone and part of broader content workflows. Governance is organized around role-based provisioning and document access controls consistent with healthcare information handling practices.
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Edgewood Health Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Edgewood Health Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Edgewood Health Network CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Edgewood Health Network
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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National Director, Marketing | Director | Marketing | |
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Executive Director | Director | Finance | |
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National Manager, Communications | Manager | Marketing | |
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National Director, Strategy and Business Analysis | Director | Finance | |
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Apps Being Evaluated by Edgewood Health Network Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Edgewood Health Network IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Edgewood Health Network digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Edgewood Health Network Technographics
Edgewood Health Network is a Healthcare organization based in Canada,
with around 70 employees and annual revenues of $7.0 million.
Edgewood Health Network operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Drift AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Edgewood Health Network has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Drift and Microsoft.
Edgewood Health Network recently adopted applications including
Hubspot Marketing Automation in 2021, Fastly in 2021 and Affirm PayBright in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Edgewood Health Network’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Edgewood Health Network’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Edgewood Health Network technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.