Santa Monica, 90404, CA,
United States
Edmunds.com Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Edmunds.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Edmunds.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edmunds.com has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2020, RouteOne Credit Application for Loan Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edmunds.com is running and its propensity to invest more and deepen its relationship with Oracle , WorldPay , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edmunds.com revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edmunds.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Edmunds.com implemented Oracle Cloud ERP as an ERP Financial deployment to modernize subscription billing and centralize revenue operations. The rollout included Oracle Subscription Management and Oracle Cloud Enterprise Performance Management alongside Edmunds.com’s existing Oracle HCM to create a unified finance and revenue platform supporting subscription monetization activities.
Configuration and modules focused on subscription lifecycle and core finance capabilities, using Oracle Subscription Management for subscription processing, Oracle Cloud ERP for accounts receivable and core financials, and Oracle Cloud EPM for performance and planning alignment. The implementation leveraged Oracle Cloud tax functionality and integrated accounts receivable workflows to streamline billing, invoicing, and revenue recognition across the stack.
Operational integrations tied Edmunds.com’s sales subscription database to Oracle Subscription Management, bridging a previous subscription capability gap and enabling faster servicing of subscribers. The deployment explicitly targeted the revenue cycle organization, improving subscription servicing and high-volume billing processes and supporting plans to monetize subscription products via dealer widgets, advertising services, and lead sales.
Governance and delivery included a phased program where Phase 1 covered ERP and EPM and Phase 2 addressed billing system replacement with Peloton Group as the implementation partner. Since deployment Edmunds.com reports accelerated subscription processing from days to hours, a fully integrated suite of Oracle HCM, ERP, EPM, and Oracle Subscription Management, and the operational alignment needed to support growth in subscription customers and revenue.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Edmunds.com implemented Oracle Cloud HCM as a central component of its Core HR initiative. The Oracle Cloud HCM deployment was delivered as part of a fully integrated Oracle Cloud suite, and Peloton Consulting Group partnered with Edmunds.com to bring the deployment live while enabling Edmunds.com to be the first customer globally on Oracle Subscription Management Cloud.
The implementation emphasized core HR capabilities such as employee records and workforce administration, configured to align with subscription billing and finance workflows. Architecture and integration work connected Oracle Cloud HCM to Oracle Cloud ERP and Oracle Subscription Management Cloud to create end to end linkage between HR, finance, and subscription revenue processes. Governance and process alignment centered on cross functional workflows between HR, finance, and subscription operations, and the integrated deployment supported accelerated subscription services and a significant decrease in billing processing time while helping boost growth and revenue.
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Learning and Development | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RouteOne | Legacy | RouteOne Credit Application | Loan Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Edmunds.com deployed RouteOne Credit Application on its website to support consumer financing workflows. The RouteOne Credit Application is embedded within Edmunds.com purchase journeys to capture applicant data, perform front end validation, and initiate secure submission to financing channels. Placement of RouteOne Credit Application exposes Loan Management capability at the point of customer engagement and standardizes online application intake across the site.
The implementation emphasizes application intake, secure data capture, automated validation, and electronic handoff to lenders and credit decisioning partners, representing core Loan Management functions. Operational scope centers on customer acquisition and sales enablement workflows on the Edmunds website, with governance directed at web integration patterns and data privacy controls for applicant information. The configuration aligns RouteOne Credit Application workflows with Edmunds digital storefront processes and supports ongoing processing of consumer credit applications.
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2011 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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