Taguig City, 1634,
Philippines
El Nido Resorts Technographics
El Nido Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by El Nido Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 El Nido Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that El Nido Resorts has purchased the following applications: Infor SunSystems for ERP Financial in 2013, Sojern for Guest Management in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems El Nido Resorts is running and its propensity to invest more and deepen its relationship with Infor , Sojern , Yanolja Cloud Solution or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing El Nido Resorts revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for El Nido Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
El Nido Resorts Tech Stack and Enterprise Applications
El Nido Resorts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 El Nido Resorts implemented Infor SunSystems as its ERP Financial system to centralize core accounting and transaction recording. The deployment established Infor SunSystems as the primary application for preparing and monitoring accrual schedules, monitoring advance balances, recording intercompany transactions, and capturing sales invoices and billings across the organization.
The implementation configured standard financial modules consistent with ERP Financial practices, including a centralized general ledger, accounts receivable for sales invoicing and billings, accounts payable and petty cash workflows for replenishments, accrual scheduling capabilities, and intercompany accounting processes. Configuration emphasis was on ledger controls and recurring accrual entries, with transaction posting rules and voucher workflows aligned to resort accounting needs.
Operationally the Infor SunSystems rollout covered corporate finance and site-level accounting operations, embedding the application into month end closing, accounts reconciliation, and advance monitoring processes. Governance focused on using the SunSystems transaction ledger for auditability of billings, petty cash replenishments and intercompany movements, and on formalizing accrual schedules and advance balance oversight within finance workflows.
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El Nido Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 El Nido Resorts deployed Sojern as a Guest Management solution on their website. The implementation used Sojern to instrument on-site guest interactions, capture booking funnel signals, and create audience segmentation to support direct reservation and marketing efforts. Sojern was configured to generate guest profiles and targeted audience cohorts consistent with Guest Management functional patterns, and the deployment was embedded in the resort's web property.
Operational ownership was assigned to the marketing and reservations teams within El Nido Resorts, focusing on web channels across the Philippines. Configuration activities emphasized mapping web event data into guest profiles, enabling campaign orchestration, audience exportability for digital advertising, and measurement workflows for commercial teams. Governance and process changes centralized guest data use for marketing segmentation and reservation follow-up, with role-based access and operational procedures defined for ongoing management of Sojern as the Guest Management application.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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El Nido Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, El Nido Resorts deployed Microsoft 365 as its primary Collaboration platform. The deployment is referenced on the company website, indicating organization-wide adoption covering corporate offices and resort site staff in the Philippines, and targeting core business functions such as internal communications, document collaboration, and staff productivity workflows.
Configuration leverages standard Microsoft 365 capabilities including email and calendaring, team chat and meetings, cloud file storage and sync, and SharePoint-based intranet and content management, with a centralized tenant and identity management model to unify accounts and access controls. Operational governance emphasizes role-based access, content libraries for property operations and corporate teams, and provisioning workflows to onboard resort and seasonal staff, positioning Microsoft 365 to support Collaboration across reservations, operations, and corporate administration.
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El Nido Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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El Nido Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at El Nido Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by El Nido Resorts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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