AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Elastic Singapore Tech Stack and Enterprise Applications

Elastic Singapore ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2020 2020
In 2020 Elastic Singapore implemented Stripe Payments as its online payment solution. The deployment is classified in Payment Processing and is implemented on the company website, using Stripe Payments to manage customer-facing checkout and card acceptance flows. The implementation leverages standard Payment Processing capabilities, including hosted checkout integration, tokenization for card data, API driven payment authorization and capture, and webhook event notifications to support asynchronous payment events. The Stripe Payments integration is configured to surface transaction events to server side processes and to support PCI scope reduction through tokenized card handling. Operational coverage centers on web based commerce and customer billing, with the finance team and customer success functions handling transaction posting, refunds and dispute workflows. Technical integration is focused on website checkout instrumentation and server side endpoints to consume Stripe webhook events for reconciliation and operational status updates. Governance was organized around payment event monitoring and finance reconciliation workflows, aligning payment notifications with internal order and invoicing processes. The narrative centers on Elastic Singapore, Stripe Payments, Payment Processing and web checkout orchestration as the core components of the 2020 implementation.
Elastic Singapore AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Elastic Singapore deployed Drift AI Chatbot on its public website. The deployment places Drift AI Chatbot squarely within Chatbots and Conversational AI to support web-based engagement for marketing, sales, and customer success functions. The implementation leverages conversational playbooks and automated response capabilities typical of Chatbots and Conversational AI, including intent detection, session-based context handling, and automated lead capture workflows. Configuration focused on web chat interface behavior, qualification prompts, and bot to human handoff rules to ensure escalation paths for complex inquiries. The deployment is scoped to Elastic Singapore’s website presence and is operated as part of the company’s customer engagement stack, with operational ownership shared across marketing and sales teams. Governance emphasizes iterative tuning of intents, playbook updates, and monitoring of conversation logs to refine routing and escalation rules. Drift AI Chatbot is integrated into front end web engagement workflows rather than internal back end systems, and operational processes center on conversational governance, cross functional coordination for lead handling, and ongoing model and playbook maintenance.
Elastic Singapore Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, Elastic Singapore implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for corporate email, document collaboration, calendaring and team communication. Elastic Singapore implemented Google Workspace (Formerly Google G-Suite) across its Singapore professional services operations and signals of the deployment are evident on public web assets. The implementation uses standard Collaboration functional modules, including Gmail for enterprise email, Google Drive and Docs for document management and collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings. Administration is handled through the Google Workspace Admin console with user provisioning, organizational units, role based access controls and security controls such as two step verification and device management to govern employee access across the company and support professional services workflows for client communication and internal knowledge sharing.
Elastic Singapore Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Elastic Singapore CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2015 2015
Marketing Automation, Sales Automation CRM 2019 2019
PR and Media Communication CRM 2016 2016
Elastic Singapore ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
Elastic Singapore PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Elastic Singapore IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Elastic Singapore CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Elastic Singapore

First Name Last Name Title Function Department Email Phone
Regional Vice President VP Finance
IT Solutions Architect Manager IT
Principal Solutions Architect Director Finance

Apps Being Evaluated by Elastic Singapore Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elastic Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elastic Singapore digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Elastic Singapore Technographics
Elastic Singapore is a Professional Services organization based in Singapore, with around 78 employees and annual revenues of $27.0 million.
Elastic Singapore operates a diverse technology stack with applications such as Stripe Payments, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Elastic Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Drift and Google.
Elastic Singapore recently adopted applications including Drift AI Chatbot in 2021, DocuSign eSignature in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elastic Singapore’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Elastic Singapore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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