Singapore, 48946,
Singapore
Elastic Singapore Technographics
Elastic Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elastic Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 78 Elastic Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elastic Singapore has purchased the following applications: Stripe Payments for Payment Processing in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elastic Singapore is running and its propensity to invest more and deepen its relationship with Stripe , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elastic Singapore revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elastic Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elastic Singapore Tech Stack and Enterprise Applications
Elastic Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Elastic Singapore implemented Stripe Payments as its online payment solution. The deployment is classified in Payment Processing and is implemented on the company website, using Stripe Payments to manage customer-facing checkout and card acceptance flows.
The implementation leverages standard Payment Processing capabilities, including hosted checkout integration, tokenization for card data, API driven payment authorization and capture, and webhook event notifications to support asynchronous payment events. The Stripe Payments integration is configured to surface transaction events to server side processes and to support PCI scope reduction through tokenized card handling.
Operational coverage centers on web based commerce and customer billing, with the finance team and customer success functions handling transaction posting, refunds and dispute workflows. Technical integration is focused on website checkout instrumentation and server side endpoints to consume Stripe webhook events for reconciliation and operational status updates.
Governance was organized around payment event monitoring and finance reconciliation workflows, aligning payment notifications with internal order and invoicing processes. The narrative centers on Elastic Singapore, Stripe Payments, Payment Processing and web checkout orchestration as the core components of the 2020 implementation.
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Elastic Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Elastic Singapore deployed Drift AI Chatbot on its public website. The deployment places Drift AI Chatbot squarely within Chatbots and Conversational AI to support web-based engagement for marketing, sales, and customer success functions.
The implementation leverages conversational playbooks and automated response capabilities typical of Chatbots and Conversational AI, including intent detection, session-based context handling, and automated lead capture workflows. Configuration focused on web chat interface behavior, qualification prompts, and bot to human handoff rules to ensure escalation paths for complex inquiries.
The deployment is scoped to Elastic Singapore’s website presence and is operated as part of the company’s customer engagement stack, with operational ownership shared across marketing and sales teams. Governance emphasizes iterative tuning of intents, playbook updates, and monitoring of conversation logs to refine routing and escalation rules.
Drift AI Chatbot is integrated into front end web engagement workflows rather than internal back end systems, and operational processes center on conversational governance, cross functional coordination for lead handling, and ongoing model and playbook maintenance.
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Elastic Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Elastic Singapore implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for corporate email, document collaboration, calendaring and team communication. Elastic Singapore implemented Google Workspace (Formerly Google G-Suite) across its Singapore professional services operations and signals of the deployment are evident on public web assets.
The implementation uses standard Collaboration functional modules, including Gmail for enterprise email, Google Drive and Docs for document management and collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings. Administration is handled through the Google Workspace Admin console with user provisioning, organizational units, role based access controls and security controls such as two step verification and device management to govern employee access across the company and support professional services workflows for client communication and internal knowledge sharing.
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Elastic Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Elastic Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation, Sales Automation | CRM |
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2019 | 2019 |
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PR and Media Communication | CRM |
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2016 | 2016 |
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Elastic Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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Elastic Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Elastic Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Elastic Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Elastic Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Regional Vice President | VP | Finance | ||||
| IT Solutions Architect | Manager | IT | ||||
| Principal Solutions Architect | Director | Finance |
Apps Being Evaluated by Elastic Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||