Elemis
Unit D Poplar Way East, Cabot Park,
Bristol, BS11 0DD,
United Kingdom
Bristol, BS11 0DD,
United Kingdom
44 11 7316-1888
Retail
Elemis Technographics
Elemis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elemis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Elemis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elemis has purchased the following applications: Apple Pay for Payment Processing in 2019, CheckR for BackGround Screening in 2021, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elemis is running and its propensity to invest more and deepen its relationship with Apple , PayPal , CheckR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elemis revenues, which have grown to $172.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elemis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elemis Tech Stack and Enterprise Applications
Elemis ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Elemis integrated Apple Pay into its e-commerce checkout to enable wallet-based payments on its website. Apple Pay was implemented as a front-end payment option within the Payment Processing layer to support browser and mobile wallet authorizations during online checkout.
The implementation used client-side Apple Pay button integration and standard web merchant validation flows, combined with server-side token handling and payment authorization endpoints to complete transactions. Functional capabilities centered on tokenization, merchant validation, browser wallet orchestration, and the biometric authentication flows provided by Apple Pay.
Integration work was focused on the elemis.com checkout experience, affecting online commerce, payments operations, and customer experience teams in the United Kingdom. The Payment Processing integration was scoped to the website checkout flow and required coordinated QA across supported browsers and devices.
Governance updates accompanied the rollout, including revised checkout workflows, merchant configuration changes, and updated acceptance policies to accommodate wallet-based payments. Ongoing operational support was placed with the payments and e-commerce teams to maintain Apple Pay availability and respond to any web platform changes.
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Payment Processing | ERP |
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2021 | 2021 |
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Elemis HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021, Elemis implemented CheckR for BackGround Screening. The retailer centralized pre hire screening for HR and Talent Acquisition across its United Kingdom corporate and retail workforce of approximately 650 employees, using CheckR to operationalize core screening activities.
The CheckR deployment covered candidate ordering, identity verification, criminal records checks, employment and education verification, automated status tracking, and adjudication workflow configuration. CheckR was configured to support role based screening tiers and compliance flagging consistent with standard background screening workflows.
Screening workflows were embedded into applicant tracking and hiring operations, integrating screening status into offer and onboarding checkpoints without naming specific ATS products. The operational scope included recruitment, onboarding, and HR compliance functions, with process orchestration designed to surface screening results to hiring managers and HR business partners.
Governance measures included standardized screening policies, role based access to screening results, and audit trails to support regulatory compliance in the United Kingdom. The implementation positions CheckR as the centralized BackGround Screening solution for Elemis HR and hiring functions.
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Employee Self Service | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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Elemis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Elemis implemented Zendesk Chat on their website, deploying a Chatbots and Conversational AI capability to add an embedded web chat channel for customer support and on-site engagement. The implementation uses Zendesk Chat as the primary conversational interface to capture live visitor sessions and route inquiries to the customer service function.
The deployment architecture centers on a web-embedded chat widget connected to an agent console and session management layer, consistent with Chatbots and Conversational AI patterns. Typical functional modules in use include the browser chat widget for customers, agent-facing chat interface for service teams, canned responses and session transcripts for consistency, and automated routing to available agents for real time handling.
Operational scope focuses on ecommerce and customer service workflows on the Elemis public website, supporting inquiry handling and on-site assistance. Governance emphasizes chat session logging and transcript retention as part of customer support workflows, and the configuration aligns Zendesk Chat with web page entry points and conversational routing rules to support sales and service interactions.
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Elemis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Elemis eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Elemis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Elemis ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Elemis PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Elemis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Elemis
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Elemis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elemis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elemis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Elemis Technographics
Elemis is a Retail organization based in United Kingdom,
with around 650 employees and annual revenues of $172.0 million.
Elemis operates a diverse technology stack with applications such as
Apple Pay, CheckR and Zendesk Chat,
covering areas like Payment Processing, BackGround Screening and Chatbots and Conversational AI.
Elemis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, CheckR and Zendesk.
Elemis recently adopted applications including
Pinpoint ATS in 2024, Slack Connect in 2022 and Systema AI in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elemis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elemis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elemis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.