Pittsburg, 66762, KS,
United States
ElePass Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ElePass and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 ElePass employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ElePass has purchased the following applications: Stripe Payments for Payment Processing in 2018, Crisp for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ElePass is running and its propensity to invest more and deepen its relationship with Stripe , Crisp IM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ElePass revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ElePass intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, ElePass implemented Stripe Payments on its public website. ElePass uses Stripe Payments for Payment Processing to accept card payments and manage online checkout flows for its professional services offerings.
The implementation integrates client side checkout elements with server side APIs to capture payment tokens and process transactions, consistent with Payment Processing best practices. Stripe Payments is configured to surface payment events to the application via webhooks and to provide a hosted payment experience and tokenization patterns that limit direct card data handling.
Operational ownership sits with ElePass finance and product teams, who manage billing, transaction reconciliation, and dispute handling through Stripe Payments dashboards and API endpoints. The integration is focused on the ElePass website in the United States and embeds payment processing into customer checkout and billing workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ElePass implemented Crisp. ElePass deployed Crisp on its public website as a Chatbots and Conversational AI solution to centralize customer engagement, support, and inbound lead capture for the professional services firm.
Implementation focused on embedding the Crisp web chat widget and configuring the Crisp agent console with automated messaging workflows, canned responses, visitor tracking, and a lightweight knowledge base to address common client inquiries. Operational scope centered on website visitors and prospective clients, impacting customer support and pre-sales functions within the small ElePass team. Governance was established through assigned conversation ownership, message routing rules, and access controls for staff managing the Crisp application, using standard web snippet deployment and browser-based agent workflows typical of Chatbots and Conversational AI.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 ElePass implemented Microsoft 365 to provide Collaboration capabilities across its small professional services organization. The Microsoft 365 deployment is referenced on their website and was provisioned to support a 20-employee company headquartered in the United States.
The implementation focused on core collaboration capabilities typical of Microsoft 365, including cloud email, real-time document co-authoring, centralized file storage, and meetings and chat functionality associated with the Collaboration category. Configuration work emphasized productivity app access, shared document libraries, and user mailbox provisioning to streamline internal communication and document workflows.
Operational coverage extended company wide, supporting client-facing staff, delivery teams, and internal administration functions. The deployment architecture reflects a small-business tenant model with centralized administration of users and licenses, and governance controls for access and sharing to enforce basic information management and collaboration policies.
Rollout and ongoing management were scaled to the organization size, with per-user licensing and tenant-level administration used to manage accounts and permissions. Microsoft 365 is the named application driving ElePass Collaboration, and the configuration centers on standard cloud collaboration workflows and governance appropriate for a 20-person professional services firm.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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