AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

ElePass Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP Financial Management n/a 2018 2018
In 2018, ElePass implemented Stripe Payments on its public website. ElePass uses Stripe Payments for Payment Processing to accept card payments and manage online checkout flows for its professional services offerings. The implementation integrates client side checkout elements with server side APIs to capture payment tokens and process transactions, consistent with Payment Processing best practices. Stripe Payments is configured to surface payment events to the application via webhooks and to provide a hosted payment experience and tokenization patterns that limit direct card data handling. Operational ownership sits with ElePass finance and product teams, who manage billing, transaction reconciliation, and dispute handling through Stripe Payments dashboards and API endpoints. The integration is focused on the ElePass website in the United States and embeds payment processing into customer checkout and billing workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, ElePass implemented Crisp. ElePass deployed Crisp on its public website as a Chatbots and Conversational AI solution to centralize customer engagement, support, and inbound lead capture for the professional services firm. Implementation focused on embedding the Crisp web chat widget and configuring the Crisp agent console with automated messaging workflows, canned responses, visitor tracking, and a lightweight knowledge base to address common client inquiries. Operational scope centered on website visitors and prospective clients, impacting customer support and pre-sales functions within the small ElePass team. Governance was established through assigned conversation ownership, message routing rules, and access controls for staff managing the Crisp application, using standard web snippet deployment and browser-based agent workflows typical of Chatbots and Conversational AI.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 ElePass implemented Microsoft 365 to provide Collaboration capabilities across its small professional services organization. The Microsoft 365 deployment is referenced on their website and was provisioned to support a 20-employee company headquartered in the United States. The implementation focused on core collaboration capabilities typical of Microsoft 365, including cloud email, real-time document co-authoring, centralized file storage, and meetings and chat functionality associated with the Collaboration category. Configuration work emphasized productivity app access, shared document libraries, and user mailbox provisioning to streamline internal communication and document workflows. Operational coverage extended company wide, supporting client-facing staff, delivery teams, and internal administration functions. The deployment architecture reflects a small-business tenant model with centralized administration of users and licenses, and governance controls for access and sharing to enforce basic information management and collaboration policies. Rollout and ongoing management were scaled to the organization size, with per-user licensing and tenant-level administration used to manage accounts and permissions. Microsoft 365 is the named application driving ElePass Collaboration, and the configuration centers on standard cloud collaboration workflows and governance appropriate for a 20-person professional services firm.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2018 2018
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at ElePass
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ElePass Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ElePass Technographics

ElePass is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.

ElePass operates a diverse technology stack with applications such as Stripe Payments, Crisp and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

ElePass has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Crisp IM and Microsoft.

ElePass recently adopted applications including Cloudflare CDN in 2023, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and DigitalOcean Droplets in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ElePass’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ElePass’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ElePass technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.