Elior North America
101 N. Tryon Street Suite 525,
Charlotte, 28202, NC,
United States
Charlotte, 28202, NC,
United States
1 704-424-1071
Consumer Packaged Goods
Elior North America Technographics
Elior North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elior North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Elior North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elior North America has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2013, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elior North America is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elior North America revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elior North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elior North America Tech Stack and Enterprise Applications
Elior North America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Elior North America implemented Microsoft Dynamics GP as its ERP Financial system. The deployment focused on ENA corporate finance and operations accounting, formalizing workflows for billing, inventory reporting, commission calculations, cash management, accounts receivable, preparation of weekly and monthly journal entries, and balance sheet reconciliations.
The Microsoft Dynamics GP implementation included core finance modules such as General Ledger, Accounts Receivable, Inventory Management, Sales Order and Cash Management, configured to support commission processing and point of sale reconciliation workflows. Reporting capabilities were provisioned using Management Reporter and SmartView to deliver financial statements and operational reports for accountants and revenue managers.
Operational coverage centered on the corporate team with hybrid operations in Ridgeland, Mississippi, while supporting operations management teams and assigned units across the United States. The system captured cash sales verification and bank deposit workflows and was configured to feed commission calculations and inventory transactions into centralized financial ledgers.
Governance emphasized accountant centric controls and role based access to ensure accurate processing of client billing, invoice management, and inventory accounting, aligning with routine weekly and monthly close tasks. Microsoft Dynamics GP was embedded into Elior North America accounting processes to standardize journal entry preparation, reconciliations, and commission processing across corporate finance and operations accounting functions.
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Elior North America HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016, Elior North America implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to centralize absence case handling and leave administration. The deployment targeted Absence and Leave Management as the primary application category, with the implementation serving HR casework for FMLA and leave of absence policy administration.
Configuration work emphasized leave rule configuration and case management workflows, including formal LOA policy development and FMLA event tracking. The UKG Workforce Central Absence Manager implementation was driven by HR process design, with a named project leader responsible for system configuration, master user administration, and training of managers on separation and leave procedures.
Integrations and operational touchpoints were explicitly connected to benefits and personnel processes, including two weekly benefits file exchanges through Empyrean and GP, linkage to an applicant tracking system for hiring related leave events, and documentation surfaced through an HR SharePoint site serving field locations. Operational coverage included handling FMLA and personal leave cases for more than 2,500 employees and supporting HR operations across 900 plus field locations.
Governance centered on a central HR administrator model, ongoing administrator responsibilities for backgrounds and compliance files, and the creation of standardized LOA policies and manager training to enforce consistent absence workflow. The implementation oriented Elior North America, UKG Workforce Central Absence Manager, Absence and Leave Management, and HR operations toward unified leave case processing and policy-driven absence governance.
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BackGround Screening | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2016 | 2016 |
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Elior North America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Elior North America deployed Microsoft 365 as its Collaboration platform. Microsoft 365 appears on the company website, indicating active use of the cloud SaaS workspace for corporate communications and externally visible site functionality.
The Microsoft 365 implementation provides core Collaboration capabilities including email and calendaring, cloud content services for document storage and sharing, real-time team communication, and Office productivity applications. Elior North America Microsoft 365 Collaboration supports business functions such as corporate communications, document management, and team collaboration across the organization.
Operational coverage is centered on Elior North America’s United States operations and corporate functions, with Microsoft 365 surfaced on public web properties. The implementation posture aligns with a cloud tenant model, using centralized identity and administrative controls and standard information protection and compliance features typical of Microsoft 365 governance.
Governance is expressed through tenant-level administration, role and group based access control, and policy-driven data protection workflows that are consistent with enterprise Collaboration deployments. The narrative links Elior North America, Microsoft 365, Collaboration and business function, providing a clear signal of cloud collaboration adoption at the corporate level.
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Collaboration | Collaboration |
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2020 | 2020 |
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Elior North America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Elior North America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Elior North America EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2013 |
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Elior North America PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Elior North America PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Elior North America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Elior North America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Elior North America
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP Human Resources | VP | HR | |
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VP of Finance | VP | Finance | |
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VICE PRESIDENT OF INFORMATION SERVICES + CHIEF INFORMATION OFFICER | CXO | IT | |
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Vice President of Compliance | VP | Legal | |
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Director Of Payroll | Director | Finance | |
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Vice President Human Resources | VP | HR | |
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Executive Vice President, HR | VP | HR | |
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Vice President Human Resources (ENA People Center) | VP | HR | |
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Talent Acquisition Manager | Manager | HR | |
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CIO | CXO | IT | |
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Senior Director Finance | Director | Finance | |
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VP of Financial Planning Analysis | VP | Finance | |
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Apps Being Evaluated by Elior North America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elior North America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elior North America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Elior North America Technographics
Elior North America is a Consumer Packaged Goods organization based in United States,
with around 16000 employees and annual revenues of $1.40 billion.
Elior North America operates a diverse technology stack with applications such as
Microsoft Dynamics GP, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Microsoft 365,
covering areas like ERP Financial, Absence and Leave Management and Collaboration.
Elior North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and UKG.
Elior North America recently adopted applications including
DocuSign eSignature in 2021, Okta Identity Cloud in 2021 and Lumen Black Lotus Labs in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elior North America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elior North America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elior North America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.