Emart Group Of Companies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Emart Group Of Companies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Emart Group Of Companies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emart Group Of Companies has purchased the following applications: PrestaShop for eCommerce in 2018, Panda CRM for CRM in 2009, ServerFreak Technologies Hosting Platform for Application Hosting and Computing Services in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emart Group Of Companies is running and its propensity to invest more and deepen its relationship with PrestaShop , Panda BMS , ServerFreak Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emart Group Of Companies revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emart Group Of Companies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrestaShop | Legacy | PrestaShop | eCommerce | eCommerce | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Panda BMS | Legacy | Panda CRM | CRM | CRM | n/a | 2009 | 2009 |
In 2009 Emart Group Of Companies implemented Panda CRM as part of a broader Panda ECO System deployment to support hypermarket operations across East Malaysia, establishing Panda CRM as the CRM application for customer engagement and omnichannel customer management. The project context includes retail point of sale, inventory control and HQ management running across multiple outlets, which framed the CRM implementation as an integrated retail suite capability.
Panda CRM was configured to provide centralized customer records and omnichannel interaction tracking, aligned with standard CRM functional patterns such as customer master data consolidation and campaign segmentation. Configuration work focused on aligning store-level POS event capture with HQ customer profiles, enabling customer-facing workflows that tie sales transactions to individual customer accounts within the Panda ECO System.
Integrations were executed within the Panda ECO retail suite, linking Panda CRM with existing Panda POS, inventory and headquarters management modules to ensure synchronized item, transaction and customer data across sites. Operational coverage included Emart Sarawak retail outlets in East Malaysia and scaled to approximately 10 outlets, with store deployments supporting up to 45 POS terminals, indicating a centralized CRM instance servicing multi-site retail operations.
Governance emphasis centered on central HQ management of master customer data and rollout orchestration across stores, with phased site enablement tied to POS and inventory synchronization. The rollout enabled Emart to scale its retail footprint to around 10 outlets while maintaining integrated customer records via Panda CRM, reflecting an application-level consolidation of CRM and retail operational data.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServerFreak Technologies | Legacy | ServerFreak Technologies Hosting Platform | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2023 | 2023 |
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