AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Emporio Bahamas Tech Stack and Enterprise Applications

Emporio Bahamas Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2022 2022
Emporio Bahamas CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smart NX Legacy Smart NX Suite Customer Experience CRM n/a 2023 2023
In 2023 Emporio Bahamas implemented Smart NX Suite, classified in the Customer Experience category, to centralize omnichannel customer engagement and automation across its contact operations. The Smart NX Suite deployment emphasized CXaaS capabilities, integrating WhatsApp messaging, predictive dialing and omnichannel contact flows to support inbound and outbound engagement. Configuration focused on OmniChannel and Automações/Integrações modules within Smart NX Suite, using WhatsApp automation and workflow orchestration to route interactions, trigger automated responses, and sequence predictive dialing for campaign reach. The implementation included configuration of omni-channel contact flow logic, message templates, and automation rules to standardize customer journeys and reduce manual agent tasks. Integrations were established with RPE, Tivea and Unico to synchronize identity verification, routing data and campaign orchestration across systems, enabling Smart NX Suite to operate as the contact layer for customer communications. Operational coverage included Brazil where contact center and customer retention functions were explicitly targeted, aligning omnichannel engagement with retention workflows. Governance and rollout applied phased omnichannel flow activation and automation governance to control message templates and dialing policies, with operations teams adjusting processes to support integrated automation. The deployment reported a 20% reduction in operating costs and a 15% increase in retention in Brazil, outcomes recorded as part of the Smart NX Suite implementation.
Customer Experience CRM 2023 2023
Tag Management CRM 2022 2022
Emporio Bahamas IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NTT Group Legacy NTT Enterprise Cloud Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Domain Name System (DNS) IaaS 2022 2022
Emporio Bahamas CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Emporio Bahamas

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Emporio Bahamas Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emporio Bahamas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emporio Bahamas digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Emporio Bahamas Technographics
Emporio Bahamas is a Retail organization based in Brazil, with around 430 employees and annual revenues of $133.0 million.
Emporio Bahamas operates a diverse technology stack with applications such as WordPress, Smart NX Suite and NTT Enterprise Cloud, covering areas like Web Content Management, Customer Experience and Application Hosting and Computing Services.
Emporio Bahamas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Automattic, Smart NX and NTT Group.
Emporio Bahamas recently adopted applications including Smart NX Suite in 2023, Hotjar in 2023 and HostDime Cloud in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emporio Bahamas’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Emporio Bahamas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emporio Bahamas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.