Houston, 77042, TX,
United States
Empyrean Benefit Solutions Technographics
Empyrean Benefit Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Empyrean Benefit Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Empyrean Benefit Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Empyrean Benefit Solutions has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, WooCommerce for eCommerce in 2021, Demandbase ABX Cloud for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Empyrean Benefit Solutions is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Automattic , Demandbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Empyrean Benefit Solutions revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Empyrean Benefit Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Empyrean Benefit Solutions Tech Stack and Enterprise Applications
Empyrean Benefit Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Empyrean Benefit Solutions implemented Zoom for Audio Video and Web Conferencing on its corporate website. The deployment exposes browser-based meeting and webinar capabilities directly from the site, enabling scheduled join flows and live customer-facing sessions via embedded Zoom components.
Architecturally the implementation centers on Zoom as the primary audio, video, and web conferencing layer, integrated into the public-facing web stack to surface meetings and event join points to clients and partners. Functional capabilities observed include real-time meetings, webinar-style broadcasts, and browser-based joining without requiring desktop clients, which aligns with Audio Video and Web Conferencing category workflows. Operational scope spans external customer engagement and internal collaboration touchpoints accessed through the website, governed through site-level provisioning and standard conferencing access controls. Empyrean Benefit Solutions Zoom Audio Video and Web Conferencing usage ties the application to customer engagement and collaboration business functions.
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Empyrean Benefit Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Empyrean Benefit Solutions deployed WooCommerce on its public website, using the Automattic supplied application as its customer-facing eCommerce layer. The deployment positions WooCommerce as the primary storefront technology on the corporate site, enabling online product presentation and transaction capture.
The WooCommerce implementation includes standard eCommerce functional modules such as product catalog and merchandising, shopping cart and checkout flows, order management and basic customer account management, along with pricing, tax and coupon configuration. Configurations appear focused on web storefront workflows, content-driven product pages, and administrative catalog controls consistent with the eCommerce category.
Architecturally the solution is embedded within the company website and leverages WordPress content management patterns, with web operations and marketing owning catalog publishing and content updates. The implementation is expected to use payment gateway connectors and analytics instrumentation common to WooCommerce deployments to support transaction processing and behavioral tracking, while order handling and fulfillment workflows are operated through the site administration interface.
Governance is organized around web operations and marketing administration, applying role based access for catalog and order management and staged content publishing for updates. The narrative centers on using WooCommerce as the site integrated storefront, linking online ordering and customer interaction into Empyrean Benefit Solutions digital channel operations.
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Empyrean Benefit Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Demandbase | Legacy | Demandbase ABX Cloud | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, Empyrean Benefit Solutions implemented Demandbase ABX Cloud. Demandbase ABX Cloud in the Account Based Marketing category was deployed on the company website to enable account level visitor identification and on site personalization for targeted outreach.
The implementation emphasized account identification and engagement orchestration capabilities typical of Account Based Marketing tools, including site tagging for anonymous-to-known account resolution, personalized content delivery, advertising targeting, and campaign measurement and analytics. Configuration focused on account list management and campaign orchestration workflows within the Demandbase ABX Cloud environment to support coordinated, account centric campaigns.
Deployment used a cloud delivered model with web embedding to instrument the corporate site, enabling real time account signals and personalization rules to feed marketing execution. Operational scope centered on marketing and sales alignment, with governance attention on shared account lists, campaign playbooks, and handoff workflows to ensure consistent account based engagement.
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Empyrean Benefit Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Empyrean Benefit Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Empyrean Benefit Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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