EMRN Technographics
EMRN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMRN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 EMRN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMRN has purchased the following applications: Odoo Open Source ERP for ERP Financial in 2020, Lily.io for Customer Loyalty in 2023, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMRN is running and its propensity to invest more and deepen its relationship with Odoo , Lily , Gorgias or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMRN revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMRN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMRN Tech Stack and Enterprise Applications
EMRN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Open Source ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
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EMRN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lily | Legacy | Lily.io | Customer Loyalty | CRM | n/a | 2023 | 2023 |
In 2023, EMRN implemented Lily.io on its website to address Customer Loyalty use cases. EMRN, a Canada-based distribution company, deployed Lily.io as the customer-facing loyalty layer to manage enrollment, member identities, and visible rewards within its online storefront.
The Lily.io deployment emphasizes Customer Loyalty functional modules, including customer enrollment and account management, points accrual and redemption workflows, and a rewards catalog surfaced on site pages. Configuration includes rule-driven points logic and campaign trigger capabilities, with segmentation and member lifecycle workflows configured to support targeted engagement and retention flows.
Operational scope centers on customer-facing teams, primarily marketing and e-commerce operations, with loyalty status and reward visibility embedded into product pages and purchase interactions on the website. Governance was organized around marketing owning campaign and reward rule configuration, while customer service handles member inquiries and account adjustments within Lily.io, and operational reporting and segmentation are managed from the Lily.io console for ongoing program orchestration.
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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EMRN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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EMRN eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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EMRN PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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EMRN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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EMRN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at EMRN
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EMRN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||