EMS Safety Services
1450 Westec Drive,
Eugene, 97402, OR,
United States
Eugene, 97402, OR,
United States
1 800-447-3177
Professional Services
EMS Safety Services Technographics
EMS Safety Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMS Safety Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 EMS Safety Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMS Safety Services has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMS Safety Services is running and its propensity to invest more and deepen its relationship with Microsoft , EBizCharge , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMS Safety Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMS Safety Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMS Safety Services Tech Stack and Enterprise Applications
EMS Safety Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, EMS Safety Services implemented Microsoft Dynamics GP. Microsoft Dynamics GP serves as the company ERP Financial application, centralizing accounting and transactional records for the emergency training and supplies business.
The implementation configured core ERP Financial modules including general ledger, accounts payable, accounts receivable, inventory control, sales order processing, purchasing, and financial reporting. Configuration work emphasized a standardized chart of accounts, posting schedules, receivables aging, and invoice workflows to support billing for CPR training engagements and emergency preparedness product sales.
Operational scope covered finance, sales order fulfillment, procurement, and inventory management across the companys U.S. operations, supporting orders from corporate clients, schools, government agencies, and individual customers. The deployment structured order to cash and procure to pay workflows to align transactional flow from point of sale through financial close.
Governance was formalized through role based security, approval workflows for vendor invoices and customer credits, and documented month end close procedures to standardize financial controls and operational reporting. Microsoft Dynamics GP was positioned as the single source of accounting truth for EMS Safety Services, aligning accounting and operational processes with ERP Financial best practices.
|
|
|
|
|
Payment Processing | ERP |
|
2018 | 2018 |
|
|
|
|
|
Payment Processing | ERP |
|
2018 | 2018 |
|
EMS Safety Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
EMS Safety Services implemented Hubspot Live Chat in 2022 to add on-site conversational capability for website visitor engagement. The deployment uses Hubspot Live Chat, a Chatbots and Conversational AI solution, as an embedded website chat widget to capture leads, surface intent signals, and route inquiries to sales and customer support teams, aligning the application with customer engagement and lead capture business functions.
Configuration emphasizes standard live chat modules and conversational workflows, including pre-chat contact capture, canned responses and playbooks, agent routing rules, and transcript retention for contact enrichment. Conversations are retained within HubSpot to enrich contact records and drive follow up by sales and support, and operational ownership appears centralized with marketing and support for widget configuration and response governance. The rollout is scoped to the corporate website and the customer-facing support funnel, with process changes focused on chat triage, escalation workflows, and updating website pages to surface the chat widget.
|
EMS Safety Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, EMS Safety Services implemented Microsoft 365 to deliver Collaboration capabilities for the organization. EMS Safety Services Microsoft 365 Collaboration supports core business functions including employee productivity, document management, and team communication across its United States operations for a roughly 100 person professional services firm.
Publicly visible site metadata indicates Microsoft 365 is in use, consistent with an organization-wide deployment pattern. Functional modules typically associated with Microsoft 365 in Collaboration deployments include Exchange Online for email, SharePoint Online for intranet and document management, and Microsoft Teams for real time collaboration and meetings. Typical governance for this class of deployment involves centralized administration for license management, user provisioning, role based access controls, and basic security configuration to support operational use by HR, operations, and client services teams.
|
EMS Safety Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
EMS Safety Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
EMS Safety Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at EMS Safety Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EMS Safety Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EMS Safety Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EMS Safety Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD EMS Safety Services Technographics
EMS Safety Services is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
EMS Safety Services operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
EMS Safety Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and HubSpot.
EMS Safety Services recently adopted applications including
Hubspot Live Chat in 2022, Hubspot Marketing Automation in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EMS Safety Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EMS Safety Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EMS Safety Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.